Customer Success ManagerVirtualVocations • Anaheim, California, United States
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Customer Success Manager
VirtualVocations • Anaheim, California, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Customer Success Manager - US.
Key Responsibilities
Own customer onboarding and success for a portfolio of US-based clients, ensuring smooth activation and adoption
Build strong stakeholder relationships across technical, security, and executive levels
Identify and qualify upsell / expansion opportunities and collaborate with Sales for execution
Required Qualifications
5+ years in a Customer Success or Technical Account Management role at a B2B SaaS or cybersecurity company
Experience supporting technical customers in a consultative role, ideally in Web3 or cloud security
Strong ability to map customer needs to product capabilities and articulate value
Demonstrated ability to identify commercial signals and coordinate with Sales for expansion execution
Strong knowledge of Web3 and DeFi
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Customer Success Manager • Anaheim, California, United States
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