Rapid Rehousing Case Manager

• Outreach, Engagement, Intake, and Assessment
• Conduct outreach and engagement activities to identify eligible participants.
• Perform intake and assessments to determine participants’ needs and eligibility.
• Housing Search and Placement
• Assist participants in identifying suitable housing options.
• Facilitate housing search and placement process.
• Financial Assistance
• Provide financial assistance for rent, move-in costs, and other housing-related expenses.
• Ensure proper documentation and compliance with financial management protocols
• Case Management and Supportive Services
• Develop and implement individualized case management plans to guide service delivery.
• Provide ongoing case management and support services tailored to participants’ needs.
• Engage in regular case conferencing to support participants’ progress in the program.
• Data Management and Compliance
• Collect and upload eligibility documentation into HMIS (Homeless Management Information System)
• Track and document all services in HMIS, ensuring data quality and integrity.
• Policy and Procedure Adherence
• Stay informed and comply with Just Compassion and County policies, procedures, and program standards.

• High school diploma or equivalent.
• Strong organizational and communication skills.
• Ability to maintain confidentiality and work with sensitive client information.
• Proficiency in Microsoft Office, Google Suite, and client databases (HMIS preferred).
• Valid driver’s license and car insurance required.
• Reliable vehicle required for site visits and housing navigation.

• Bachelor’s degree in social work, human services, or a related field.
• Experience working with unhoused individuals and vulnerable populations.
• Bilingual (Spanish, Russian, or other languages spoken by underserved communities) preferred.
• Prior case management experience in housing, supportive services, or Medicaid-funded programs.

• Ability to walk up and down stairs.
• Ability to get up and down off from the floor, unassisted.
• Ability to stand for a combined total of more than 4 hours a day.
• Ability to lift up to 20 pounds, unassisted.
• Ability to assist in physical set-up activities (e.g., setting up and rearranging folding tables and chairs, etc.)
• Ability to perform activities while twisting and turning.

• Competitive pay and benefits including medical, dental, and paid time off.
• Opportunities for professional development, including training in trauma-informed care and housing-first strategies.
• A collaborative work environment that values compassion, advocacy, and community impact.
• Be part of a growing organization working to create real housing solutions in Washington County and beyond.

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