SIU Field Investigator - Orange County

Senior Field Security Investigator

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

We have an exciting opportunity to join the SIU team as a Senior Field Security Investigator! As a SIU Field Investigator, you will conduct investigations of suspected cases of fraud or other illegal activities against the Company, including interviewing, database inquiries, taking statements, and locating sources of information and witnesses. Responsibilities include evaluating information to determine its credibility, referring, and coordinating investigation assignments to outside agencies, and providing training and support to all departments in the claims handling process.

MUST BE LOCATED IN THE LOS ANGELES AREA

Base Salary Range $36.63 - $57.49 USD Hourly

Qualifications

High School Diploma or General Equivalency Diploma

3+ Years claims adjusting experience, or P&C SIU/Fraud Investigation experience or 4 years prior investigative law enforcement (including military) or relevant fraud industry investigation experience

Experience handling in-person or phone statements from various parties in an investigation in a way that builds GEICO's customer base and promotes customer satisfaction through efficient, accurate, and courteous interactions

Ability to gather a broad range of evidence related to an investigation and draw conclusions based on the information collected to the applicable fraud investigation

Demonstrated ability to organize and prioritize heavy claim volume workloads and stressful situations

Must be able to always maintain a professional attitude and appearance

Must be able to document files in a clear, concise, professional written manner, to be understood by customers, clients, co-workers and other employees of the organization

Must be able to obtain and maintain a valid driver's license, certifications and permits in accordance with state and federal regulations, and company and departmental standards

Must be able to lift and carry materials and equipment and lift them to and from vehicles and carry them up and down steps

Must be able to climb on, off, in, around and under vehicles, including but not limited to RVs and commercial vehicles

Must be able to exercise caution and awareness of surroundings while performing the essential duties of the position

Must be able to learn and apply large amount of technical and procedural information

Knowledge of city, state, and local regulations, legal concepts, case law, medical treatments, and medical terminology

Desired Qualifications

4-year Degree or higher

Current or prior SIU investigations experience working in diverse teams across different SIU job functions

Experience handling: financial, casualty, bodily injury, worker's compensation, commercial, marine, auto, property and underwriting fraud investigations

Ability to handle complex fraud cases and/or rings

Knowledge on how to use public record systems, and/or claims and policy databases to support an investigation

Ability to work with minimal direct supervision and manage an active case load

Related professional designations (e.g. CIFI, CFE, FCLA, CPCU, etc.)

Working Conditions

Must utilize personal protective equipment as necessary

Must be willing to work in indoor and outdoor environments, inclement weather, in dim or bright light and subject to adverse weather conditions and noise

The duties of this position are generally performed in the field, in an auto repair environment or at a business location under minimum supervision

Equipment and Vehicles (When Assigned)

Must have and maintain an acceptable driving record according to company policy and a valid state driver's license

Must be able to drive the assigned vehicle for extended periods of time as needed

Must be able to utilize laptops, Microsoft Office, web-based applications, cameras, hands-free cellular devices, and calculators

Must be able to perform duties in an automobile used as a mobile workstation

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career and your potential in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.