Human Resources Generalist

POSITION SUMMARY:

The HR Generalist serves as the primary Human Resources point of contact for assigned Center(s), stores, and operational facilities. This role provides comprehensive HR support, including recruiting, onboarding, employee records management, compliance, performance management, and employee relations. The HR Generalist ensures that HR processes and documentation are accurate, timely, and compliant with ARC Command, territorial, and legal standards. This position partners closely with the Command Talent Acquisition Coordinator, Regional HR Business Partner, and Command Compliance Coordinator to support both employees and leadership while promoting a safe, compliant, and performance-driven workplace.

ESSENTIAL JOB DUTIES:

Recruiting & Onboarding

• Act as first point of contact for assigned Center(s), stores, and operational facilities.
• Partner with the Command Talent Acquisition Coordinator on recruiting efforts, including application review, candidate screening, and interview scheduling.
• Manage the pre-employment process, including offer letters, background checks, and reference verification.
• Conduct new hire orientations and ensure all required documents are completed and filed.
• Establish and maintain personnel files in compliance with ARC Command and Review Standards.

Employee Records & HRIS

• Maintain and update I-9 files, ensuring timely purges and ongoing compliance.
• Process HRIS entries for new hires, employee changes, deductions, and terminations.
• Generate and distribute HRIS and system reports as requested by Command Leadership.
• Conduct quarterly personnel file audits and maintain accurate employee records.
• Complete employment and salary verification requests.

Performance Management & Employee Relations

• Administer annual performance review process: send reminders, collect completed reviews, record ratings in UKG, and track overdue submissions.
• Handle low-level employee relations and investigations, closing cases in coordination with the Regional HR Business Partner (RHRBP).
• Support the RHRBP with case preparation and higher-level employee relations issues.

Compliance & Safety

• Report workers’ compensation claims within 24 hours and submits required documentation to the Compliance Coordinator.
• Ensure all required labor law and compliance postings are current at each location.
• Serve as Safety Supervisor under the Injury and Illness Prevention Program (IIPP).
• Maintain Authorized Driver records, including annual MVR checks and safety training.
• Collect and track DOT Driver Qualification Files in coordination with the Compliance Coordinator.

Payroll, Benefits & Administration

• Assist employees with general benefit questions.
• Process payroll-related items such as liens and garnishments, ensuring timely and accurate entries.
• Provide backup support to the Accounting Office on HR/payroll matters.
• Process employee terminations and resignations.

Systems, Reporting & Additional Duties

• Enter TSAMM items with 100% accuracy and process related HR actions based on approvals.
• Enroll new hires in OTIS training and assign required courses.
• Conduct center visits and provide on-site HR support as needed.
• Perform other duties within the scope of the position as assigned.

QUALIFICATIONS:

• BA/BS in HRM, Business, or related field and at least 1 year in HR or at least 3 verifiable years of experience in HR.
• Must have at least one year of verifiable experience with low level employee relations.
• PHR or SHRM Certifications are a Plus+
• Strong computer skills, including email, MS Office and related business & communication tools.
• Excellent organizational skills, detail-oriented and able to multi-task.
• Must be self-motivated, able to work with a minimum of supervision, and able to handle confidential matters.
• Effective written and verbal communication skills and able to interact with staff at all levels.
• Willing to drive to stores and other HR related business matters periodically year around.
• Current valid Driver’s license.

PHYSICAL REQUIREMENTS:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, and other office equipment.
• Ability to communicate clearly on the telephone.
• Ability to lift up to 30 lbs.
• Ability to perform various repetitive motion tasks.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.