Shipping Manager

Company Classification: Furniture Manufacturer

Shipping Manager

Offered By:

Open Plan Systems 4700 Deepwater Terminal Rd. Richmond, VA 23234

Company Description:

Open Plan Systems is a leading manufacturer of quality manufactured office products, but at a fraction of the cost of larger manufacturers. In addition, we are also a leading distributor of seating, storage and accessories. We are passionate about keeping our customers satisfied by providing them with unparalleled service, quality and savings. Open Plan Systems is located in Richmond, Virginia; established in 2001. Our showroom, and administration building cover 400,000 square feet and our manufacturing center covers 10.8 acres' we continue to keep growing! Open Plan Systems ships its products nationwide, with a focus on the Eastern United States.

Job Description:

The Shipping Manager is responsible for moving orders, accepting returns, and dispatching carriers and for the administrative duties associated with the role including routing, proof of delivery (POD) / delivery paperwork collection and auditing file maintenance. This position serves as the first-point-of-contact for timely scheduling and delivery.

Job Requirements:

• Planning/scheduling of all outbound customer orders, accepting returns, and dispatching LTL and FTL carriers.
• Administrative duties associated with routing, proof of delivery (POD) / delivery paperwork collection and auditing file maintenance and serves as the first-point-of-contact for timely scheduling and delivery.
• Troubleshoot issues before they become problems
• Negotiate pricing on new products
• Assign orders to factories
• Extraordinary communication and effective interaction skills; both verbal and written
• Work with freight forwarders to plan, coordinate and consolidate international shipments
• Item setup and creation on ERP system
• Takes steps to avoid quality control issues
• Work with factories on acceptable delivery dates
• Maintain costing data
• Makes sure warehouse capacity is kept at optimal levels
• Communicate as necessary all information to sales team and management
• Create best practices work flow system
• Continually reviews freight costs, transportation rates, and/or the prices of raw materials to keep costs down where possible
• Follows up on back orders; expedites with vendor any special arrangements for delivery, and communicates to department and requestors the expected delivery date
• Direct and approve carton markings and specific packing requirements / spec details
• Track all orders from PO creation to delivery
• Work with design team to communicate all order details to factories/create detailed work order information to factories
• Coordinate timely delivery of approval and production samples
• Approve PO's and Pro-forma Invoices
• Suggest ways to improve production process flow when areas of improvement can be identified
• Ensure all proper clearance documents are in place
• Demonstrated ability to work independently in a very fast-paced, high-volume work environment and to effectively manage quickly changing priorities
• Oversees inventory of goods and vehicle
• Proactively plan in advance for any delays and or shipping issues.
• Assists in the review of requisitions documents from staff for accuracy and completeness
• Possesses sound reasoning skills and regularly shows ability to learn and interpret complex technical rules, regulations, and instructions

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account
• Paid time off
• Life Insurance
• Long Term Disability
• Short Term Disability

This posting was last updated on: November 3, 2025

OPS is an equal opportunity, M/F/V/D, and affirmative action employer and does not discriminate in recruitment, hiring, training, promotion or other employment practices based on race, creed, color, gender, religion, national origin, age, disability, veteran status, sexual orientation, or any other classification protected by applicable law.

Job Number: 01BD-1103120325