Senior Associate, Service DeliveryVirtualVocations • Appleton, Wisconsin, United States
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Senior Associate, Service Delivery
VirtualVocations • Appleton, Wisconsin, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Senior Associate, Service Delivery.
Key Responsibilities :
Manage and provide technical guidance for client websites, ensuring updates and quality assurance
Respond to client inquiries and maintain thorough knowledge of internal systems for effective support
Drive process improvements and lead special projects while mentoring team members
Qualifications :
3+ years of experience in benefits administration or client services roles
2+ years of project management experience
Bachelor's degree or equivalent combination of education and experience
Proficiency in Excel and strong analytical skills
Solid technical background
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Service Associate • Appleton, Wisconsin, United States
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