Helpdesk Engineer

Job Description

Job Description

Helpdesk Engineer (Managed IT & Cybersecurity Services)

Location : Troy, MI (880 W Long Lake Rd, Suite 230) | Work Type : Hybrid (Mondays and Fridays typically from home, Tuesday through Thursday in office) | Schedule : Full-time, Monday to Friday, 8 : 30 am to 5 : 30 pm | Pay : $55,000 to $85,000 per year (W2, direct hire)

Take the next step in your IT support career with a team that does things the right way.

Are you the person people call when technology stops cooperating, and you actually enjoy being that person? Do you like digging into problems, fixing them the right way, and leaving people better off than when they called you? This Helpdesk Engineer role with Xpert Technologies , a Michigan based managed IT and business communications provider, could be a strong next move for you.

This is a good fit for someone who wants variety in their day, cares about doing quality work, and likes being part of a team that takes pride in its standards and core values of Dedication , Integrity , No Bandaids , and Kindness .

Why This Opportunity?

• Hybrid structure that makes sense Mondays and Fridays typically from home, with in office collaboration in Troy on Tuesday through Thursday.
• Strong compensation and benefits

Salary range of $55,000 to $85,000 per year, based on experience

What You Will Be Doing

As a Helpdesk Engineer, your day to day will include :

Microsoft 365 and Office 365, including Exchange Online, Teams, and SharePoint

What You Bring

Microsoft 365 or Office 365 administration

Your Next Move

Are you ready to join a team that takes pride in doing things right, fixing the real problem instead of applying a quick patch, and treating clients and coworkers with respect? If this sounds like the kind of environment where you would do your best work, we would like to talk with you.

Apply with your resume, and Bronwick will walk you through the next steps.

Who is Bronwick?

Bronwick helps professionals like you find great roles in the IT and technology services space. We partner with companies that value long term relationships, clear communication, and strong teams. Our job is to make the hiring process simpler for you and to help you understand the opportunity, the culture, and the expectations before you say yes. Apply now to get started.