Business Quality Systems Analyst

Job Description JOB DESCRIPTION

Since 1869, we've connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao’s Homemade, Snack Factory, Snyder’s of Hanover. Swanson, and V8.

Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

Why Campbell’s…

• Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
• Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
• Campbell’s offers unlimited sick time along with paid time off and holiday pay.
• If in WHQ – free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
• Giving back to the communities where our employees work and live is very important to Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
• Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

How you will make history here…

• This position is a part of the Corporate Quality Assurance team. The incumbent will support various QA systems, programs and multiple aspects of product/technical data management, documentation and communication of details to our internal and external partners. Individuals will work in close collaboration with internal subject matter experts in Quality, Product Development, Packaging, Regulatory Affairs, Analytical/Micro labs.
• The role is responsible for identifying, strengthening and supporting implementation of process and system solutions for our QA, Corporate, and manufacturing plant end users.

What you will do…

• Participate in designing process solutions within various QMS to meet business needs, take a lead role in implementing and maintaining these solutions within our systems, including optimization.
• Supervision of enterprise quality programs and practices that control, protect, deliver and enhance the value of data and information.
• Ensure relevant product data and documentation managed in multiple systems (Optiva, SharePoint, SAP, eQMS) is aligned. Resolve issues regarding conflicting information between the systems.
• Drive continuous improvement data management processes through collaboration with the broader Supply Chain teams.
• Serve as one of the primary contacts for SAP QM business support/ eQMS/ LIMS
• Document new / modify work processes / workflows and communicate to broader team and internal/external teams.
• Responsible for conducting annual assessments across all systems to ensure compliance to control. Deliver process or systems training, provide end user support. Demonstrate understanding of systems integrations and schemas
• Analyze information needs and functional requirements to address business inefficiencies and support operational objectives.
• Collaborate effectively with technical subject matter experts to gather accurate and comprehensive information as needed.
• Skilled in synthesizing data from multiple cross-functional sources to create clear, concise, and actionable summaries utilizing reporting tools such as PowerBI.
• Proficient in executing key administrative functions within various digital Quality Management Systems (QMS) and Customer Relationship Management (CRM) platforms

Who you will work with…

• Enterprise position, Quality and would work with both snacks and beverages

What you bring to the table…

• Bachelor’s Degree.
• 3 + years of relevant experience in a Consumer-Packaged Goods (CPG) environment

It would be great to have…

• Bachelor’s Degree in a scientific discipline
• 5 + years of relevant experience in a Food or Consumer Packaged Goods (CPG) environment, with a focus on administering digital quality tools, preferably within food manufacturing.
• Demonstrated ability to leverage system knowledge to organize and streamline technical documentation of business processes for improved efficiency; proven skills in evaluating processes and identifying opportunities for simplification.
• Strong computer proficiency, including expertise in Microsoft Office and experience with, RMS, SAP, Veeva, SharePoint, Zendesk, or similar Quality Management System (QMS) and Customer Relationship Management (CRM) platforms. Experience with system administration tasks is preferred
• Highly proficient in independent planning and prioritization.
• Experienced in designing systematic workflows to address business needs using tools such as Visio, Lucidchart, Canva, or similar.
• Skilled in information gathering and documentation.
• Strong critical thinking, analytical, and problem-solving abilities.

Compensation and Benefits:

The target base salary range for this full-time, salaried position is between

$71,500-$102,800

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.