Office & Admin Special Intermediate - Records Specialist

Office & Admin Special Intermediate - Records Specialist

Institution : Normandale Community College

Classification Title : Office & Admin Specialist Int

Bargaining Unit / Union : 206 : AFSCME - Clerical and Office

City : Bloomington

FLSA : Non Job Exempt

Full Time / Part Time : Full time

Employment Condition : Classified - Unlimited

Salary Range : $20.76 - $29.22

The purpose of this position is to provide technical and administrative support to the Records Office. In consultation with the Assistant Registrar, this position maintains office procedures and work systems; responds to new systems or policies; and ensures that data integrity of student academic records is upheld. This position ensures deadlines are met according to the established guidelines, rules and statutes. This position works collaboratively with Student Services one stop, Student Affairs offices, and campus faculty / staff by providing relevant information and technical guidance. All employees of Normandale Community College are responsible for promoting a culture that supports diversity and inclusion in all forms as well as providing excellent customer service continuously to all internal and external contacts.

This position will actively advance the college's strategic goals, including achieving equity in educational outcomes and supporting a culturally responsive and service-oriented culture, through individual and departmental efforts.

Your Qualifications

Minimum :

• One year experience providing customer service in a fast-paced professional or office-setting
• Skill in data entry sufficient to receive and review source documents, compare documents to database information, and edit documents
• Skill in word processing sufficient to prepare, edit, and finalize emails, memos, reports, and / or other documents and types of written communication that are grammatically correct, in proper format, and free of spelling errors
• Knowledge of customer service practices and principles sufficient to identify each customer's needs, meet quality standards for services, that result in customer satisfaction
• Ability to explain policies and procedures in a clear, concise, and professional manner to both internal and external customers

Preferred :

Why Normandale

Normandale is the largest community college in the Minnesota State Colleges and Universities system, annually serving almost 15,000 students from a diverse set of backgrounds, 42% of whom are students of color and nearly 25% are first-generation. We offer opportunities for individuals to grow, learn, and advance their careers while working for an organization that is committed to providing an inclusive and equitable space for students and employees to learn. We are passionately committed to achieving racial equity in student outcomes and in advancing cultural competency in the classroom and services provided.

Great Benefits Package

As an agency of the State of Minnesota, Normandale offers a comprehensive benefits package including low-cost medical, dental, vision insurance, short- and long-term disability, generous vacation and sick leave, 11 paid holidays each year, employer paid life insurance, pre-tax flexible spending accounts, retirement plans, and tax-deferred compensation plans. Additional benefits include tuition waivers available for yourself and eligible dependents once certain criteria are met.

For information on benefits, visit SEGIP's website. This position is also part of AFSCME. The AFSCME-MultiUnit-2025-2027-Contract.pdf outlines many additional benefits provided.

Equal Employment Opportunity

Normandale Community College is committed to honoring human differences and cultivating inclusion of different values and ideas in employment and education opportunity. The college is committed to the principle that all individuals are to be treated with equality and dignity.

No person shall be discriminated against in the terms and conditions of employment, personnel practices, or access to and participation in, programs, services, and activities with regard to race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, or gender expression. In addition, discrimination in employment based on familial status or membership or activity in a local commission as defined by law is prohibited.

Reasonable accommodation will be made for applicants with disabilities. If you are an individual with a disability who needs assistance, please contact Human Resources at (952) 358-8269 or jobs@normandale.edu. Please indicate what assistance is needed.

The College regrets that it is unable to offer H-1B sponsorship at this time. The successful candidate, under U.S. Citizenship and Immigration Services regulations, must be able to accept work in the U.S. by the day employment begins.

An offer for this position may be contingent upon the completion of a background check.

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work / life balance seriously.

Desired Start Date : 12-03-2025

Position End Date :

Open Date : 11-06-2025

Close Date : 11-06-2025

Posting Contact Name : Philip Beran Ryan

Posting Contact Email : philip.ryan@normandale.edu