Talent.com
Service Manager
Service ManagerGreenKiss Staffing Solutions, Inc. • Austin, TX, US
Service Manager

Service Manager

GreenKiss Staffing Solutions, Inc. • Austin, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters_job_card.quick_apply]
[job_card.job_description]

Service Manager
Austin, TX


$125K - $135K per year depending on experience

Job Responsibilities include but are not limited to:
  • Oversee all service and inspection processes
  • Monitor and report on metrics involving revenue, gross margin, and productivity
  • Develop/implement/continuously improve process to convert installation clients to inspection sales
  • Assist in the growth of alarm/extinguisher/suppression service and inspection business
  • Oversee audits and work instructions improvement process to insure integrity and relevance
  • Seek out opportunities for multi-office service premier or national accounts
  • Coordinate service operations with Premier Accounts to ensure that customer needs are being met
  • Ensure that risk assessment training is delivered to service and inspection employees
  • Develop/augment/update sales pricing program for inspectors and service sales
  • Assist in preparation of service sales budget and resources analysis with CEO
  • Propose ways to leverage technology and process improvement to increase productivity and profitability
  • Travel to other offices for support with premier or national accounts
  • Perform other duties as assigned by executive management or CEO

Expectations:
  • Believe In, Live, and Support Our Mission Statement, Core Values and Business Plan Daily
  • Safety First 1. Start each meeting with a Safety Topic
  • 2. Complete Monthly Jobsite Visits/Observations
  • 3. Hold team accountable for all Safety Initiatives
  • 4. Promote Safe Driving of Company Vehicles and Personal Vehicles (with car allowance) Self and Team
  • Communicate effectively and professionally within the department and with internal and external customers
  • Understand and Follow HR and Safety Initiatives and Processes
  • Conduct Weekly Meetings with Team Superintendents, Administration, Sales, Design, etc.
  • 1. Update status on all jobs materials, equipment rentals, subcontractors, intercompany jobs, etc.

  • 2. Determine jobs to be billed, know projections for the month for Construction/Remodel, ensure daily/weekly billing for Service and Inspections

  • 3. Confirm required payment terms on open jobs
  • Timely Review and Sign Off on Reports 1. Active, Inactive, Greater than 50% Profitability 2. Liens and Notices
  • Track and Ensure Profitability of Department
  • Oversee Change Order Management
  • Promote and Track Department Growth stretch goal of 20%/year (Remodel, Service, and Inspections);department goals to be discussed annually
  • Support and Ensure Team Adherence to All Company SOPs Job Set Up, Contracts, Change Orders, Purchase Orders, Accounting Processes, Subcontractors, etc.
  • Ensure jobs are set up in the correct department i.E., SC, SR, SS, SD, SI, etc.
  • Ensure Inventory Control measures are in place for department
  • Ensure multiple bids for Material Purchasing optimization
  • Manage Subcontractors and review/approve all subcontractor invoices prior to payment
  • Review Budget vs. Actual Job Costing Details and review findings with department for improvement opportunities
  • Maximize Labor Production and Efficiency while maintaining quality standards
  • Overhead Review semi-annual meetings with leadership
  • Maintain Quality Control in all aspects of the department
  • Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities
  • Reduce Turnover and Increase Retention within department
  • Training 1. Input and Development of Training Requirements 2. Commitment to Training at all levels for all team members
  • Reports Sales, Active/Inactive, WIP, Liens and Notices, Unapproved Change Orders, etc. Operations Labor/Productivity, Materials Purchasing
  • Sales
  • Administration
  • Teamwork maintain positive interactions within your team, local office, same department in other offices, Accounting, etc.
  • Be an Expert on Every Aspect of Your Business/Department

Knowledge:
  • Minimum education of High School Diploma or Equivalent
  • Some secondary education is desirable
  • Must possess intermediate skills in Microsoft Word and Excel software

Work Experience:
  • 10 years of experience in installation, service, and/or inspection of water-based fire sprinkler systems
  • 5+ years of experience in Business Management
  • 2 or more years of experience in direct profit and loss responsibility. Process management, and/or service sales
  • 5+ years of experience in fire sprinkler sales and/or service, preferred
  • Experience with fire alarm and suppression systems, preferred

Skills and Competencies:
  • Self-motivated, ambitious, and interactive
  • Communicative, detail-oriented, and organized
  • Demonstrate positive team work and ability to be a team leader and mentor
  • Excellent communication, training, and planning skills required
  • Sense of pride, integrity, and organizational ability required
  • Must be able to work independently and with others
[job_alerts.create_a_job]

Service Manager • Austin, TX, US

[internal_linking.similar_jobs]

Manager I-Team Field Service Engineer

APPLIED MATERIALSAUSTIN, Texas, US
[job_card.full_time]

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.We design, build and service cutting-edge equipmen...[internal_linking.show_more]

 • [job_card.promoted]

Sr. Service Account Manager

Chamberlin Roofing and WaterproofingAustin, TX, United States
[job_card.full_time]

To be considered an applicant for this position you must complete the entire online application.This process should take between 10 and 15 minutes to complete.Thanks for considering a career opport...[internal_linking.show_more]

 • [job_card.promoted]

Senior Manager, Global Network Services

CopelandAustin, TX, United States
[job_card.full_time]

We are a global climate technologies company engineered for sustainability.We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies.We protect te...[internal_linking.show_more]

 • [job_card.promoted]

Senior Field Service Manager -Data Centers

Generac Power SystemsAustin, TX, United States
[job_card.full_time]

We are Generac, a leading energy technology company committed to powering a smarter world.Over the 60 plus years of Generac's history, we've been dedicated to energy innovation.From creating the ho...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Elevator Industry Service Manager

Elevated Facility ServicesAustin, TX, United States
[job_card.full_time]

Elevated is the fastest growing independent elevator services provider in the nation.We bring together the industry's finest technicians to serve our customers in 58 markets across 22 states.Each o...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Senior Client Service Manager, Relationship Management - Retirement Plan Services

Charles SchwabPflugerville, TX, United States
[job_card.full_time]

At Schwab, you’re empowered to make an impact on your career.Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry togeth...[internal_linking.show_more]

 • [job_card.promoted]

Field Service Manager

Ford Motor CompanyAustin, TX, United States
[job_card.full_time]

We are the movers of the world and the makers of the future.We get up every day, roll up our sleeves and build a better world -- together.At Ford, we're all a part of something bigger than ourselve...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Senior Client Service Manager - HNAS

Highmark HealthAustin, TX, United States
[job_card.full_time]

This job partners with assigned Client Managers to maintain and grow existing business and ensure that positive account relationships are maintained.The incumbent assists in the preparation of prop...[internal_linking.show_more]

 • [job_card.promoted]

Manager I-Team Field Service Engineer

Applied MaterialsAustin, TX, United States
[job_card.full_time]

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.We design, build and service cutting-edge equipmen...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Service Manager

Texas RoadhouseAustin, TX, United States
[job_card.full_time]

At Texas Roadhouse, we are a people-first company that just happens to serve steaks.Legendary Food and Legendary Service is who we are.We're about loving what you're doing today and preparing you f...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Food Service Manager

TradeJobsWorkForce78748 Austin, TX, US
[job_card.full_time]

Hire, train, oversee, and sometimes fire employees Order food and beverages, equipment, and supplies Oversee food preparation, portion sizes, and the overall presentation of food Inspect supplies, ...[internal_linking.show_more]

 • [job_card.promoted]

Sales Manager- Service/ Repair/ Modernization (Austin)

TK ElevatorAustin, TX, United States
[job_card.full_time]

The first 3 letters in workplace safety are Y-O-U!.Sales Manager- Service/ Repair/ Modernization.Responsible for driving the revenue, profit margin, and overall sales growth by leading the branch's...[internal_linking.show_more]

 • [job_card.promoted]

Sr Client Service Manager

Arthur J Gallagher & CoAustin, TX, United States
[job_card.full_time]

Gallagher Benefit Services Job Opportunity.At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions.We help clients build be...[internal_linking.show_more]

 • [job_card.promoted]

PT Service Manager

My MelroseAustin, TX, United States
[job_card.full_time]

Primary Objective: The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standar...[internal_linking.show_more]

 • [job_card.promoted]

Service Manager Non Exempt

Cinépolis Luxury CinemasAustin, TX, United States
[job_card.full_time]

Cinépolis USA is a luxury cinema exhibitor offering enhanced movie-going experiences through our "Cinépolis Luxury Cinemas" and "Movie House & Eatery" theater concepts.Based in Dallas, we operate 2...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Manager IV, Field Service Engineer (M4)

APPLIED MATERIALSAUSTIN, Texas, US
[job_card.full_time]

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.We design, build and service cutting-edge equipmen...[internal_linking.show_more]

 • [job_card.promoted]

Service Manager, Neighborhood Sushi

McGuire Moorman Lambert HospitalityAustin, TX, United States
[job_card.full_time]

At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Larry McGuire, Tom Moorman ...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

ServiceNow IRM Implementation Manager

CroweAustin, TX, United States
[job_card.full_time]

Your Journey at Crowe Starts Here:.At Crowe, you can build a meaningful and rewarding career.With real flexibility to balance work with life moments, you're trusted to deliver results and make an i...[internal_linking.show_more]