Senior Director of Donor Engagement and OperationsFeeding America • Chicago, IL, United States
[error_messages.no_longer_accepting]
Senior Director of Donor Engagement and Operations
Feeding America • Chicago, IL, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Build a stewardship and cultivation program to create a framework ensuring the development team has the systems, processes, and workflows to effectively steward / cultivate donors across all areas of giving. Continuously collaborate with colleagues across the Development, Marketing, Community Impact, Policy, Advocacy & Community Engagement teams to enhance comprehensive cultivation and stewardship offerings for donors. Oversee a robust cultivation program supporting both in‑person, online, and virtual engagement opportunities. Collaborate with the CPO and Technology & Infrastructure team to implement and maintain the system, data, tools and assets to assist relationship managers with pipeline development, management and tracking. Be knowledgeable of program budgets and funding needs, as well as keeping a pulse on ongoing program developments, learnings, successes and challenges. Understand the organization’s key priorities and translate them into fundraising objectives / goals in partnership with the CPO and development leadership. Support the development of individual development team work‑plans and track key performance indicators across the development department. Act as a thought‑partner to harness data to inform fundraising plans, identify new ideas, scan for best practices and drive continuous improvement within development. Develop and lead the implementation of streamlined business processes to increase the efficiency and accuracy of development workflows, including gift processing, prospect management, revenue / cash forecasting, and report development. Encourage cross‑team collaboration across the entire donor pipeline. Supervises Prospect Development Manager, providing leadership and support of department moves management programs, data acquisition activities, prospect and portfolio development and related activities. Analyze with input from SDCFO and SDSG and recommend a continual refinement of the CPO’s donor portfolio to maximize impact for the organization. Collaborate with other development department leaders to define and modify key metrics and indicators of successful donor engagement. Provides strategic guidance and oversight to the data management and gift processing teams. Supervises the Director of Development Operations and collaborates on key decisions related to data management, acquisition, research and analysis. Bachelor’s degree with 7‑10+ years of development experience specific to this role. Minimum of 4‑5 years’ experience managing multi‑functional teams. Strong background in strategy development, change management and system improvement. Proven record in developing robust cultivation and stewardship programs. Demonstrated initiative and desire to take on new projects. Superb interpersonal skills and the ability to actively listen. Excellent written and oral communication skills. Effective presentation and negotiation skills. Highly organized & attentive to detail. Adaptable and flexible, with ability to handle several priorities simultaneously in a fast‑paced environment. Team‑oriented and collaborative with the ability to work independently. Understanding and commitment to embrace equity, diversity and inclusion in fundraising practices. Proficiency in MS Office – Word, Excel, PowerPoint, Outlook. Strong development database experience. General office environment; limited exposure to warehouse environment. Interacts with GCFD staff, board members, financial donors, volunteers and general public. Local travel depends on events; evening and weekend hours are required. Employer‑paid life and disability insurance Employee Assistance Program 403(b) retirement plan with employer contribution Generous paid time off Parental leave On‑site gym $3,000 annual employer‑paid ThrivePass lifestyle and wellness benefit program $250 employee referral bonus
Senior Director of Donor Engagement and Operations
Joining the Food Depository at a time of exponential development growth plans, this is a key role that will provide oversight of the following functions to optimize efforts that secure funding in support of our mission to end hunger. These include Donor Cultivation and Stewardship; Planning and Strategy; Prospect Management and Pipeline Development, Metrics and Analytics, and Development Operations. The Senior Director of Donor Engagement and Operations (SDDE) will be responsible for collaborating with the Chief Philanthropy Officer, their team and other department leaders to create a plan that provides opportunities for cross‑functional collaboration, insights into donor giving and behavior through data tracking and analysis, and increased donor engagement through a more robust cultivation and stewardship program. The individual will serve as a member of the development team leadership and various cross departmental project teams as needed.
The successful candidate will be someone with a rich development background, who has had progressive and deep knowledge of development operations / systems as well as cultivation and stewardship best practices. The ideal candidate should have a strong track record of management experience and leading successful teams. This individual will help connect data and information to frontline fundraising techniques to the Food Depository’s priorities and key initiatives. The individual will be able to bridge frontline fundraising techniques with the organization’s priorities and key initiatives. The candidate will have a strong passion for the mission and experience in leading change management, especially in developing data‑driven systems and processes that enhance efficiency and collaboration.
Key Responsibilities and Essential Functions
- Lead an innovative comprehensive cultivation and stewardship program to increase donor engagement and retention by deepening mission engagement.
- Refine and develop cross‑department systems and processes that support all aspects of fundraising.
- Provide oversight to the moves management system and donor research.
- Provide leadership and management to donor operations, including gift processing, acknowledgement, and analytics to help inform fundraising strategies across the department.
- Provide leadership to the development and reporting of key performance indicators.
- Supervise a team of ten, including four direct reports.
Donor Stewardship / Cultivation
Planning and Strategy
Development Operations
Research and Relationship Management
Data Reporting and Analysis
Donor Data Management, Gift Processing and Acknowledgement
Qualifications
Exposure
Benefits
#J-18808-Ljbffr
[job_alerts.create_a_job]
Director Of Donor Engagement • Chicago, IL, United States
[internal_linking.related_jobs]
Since its founding in 1861, Chicago Sinai Congregation is a pioneering Reform synagogue serving a diverse and vibrant Chicago community.
Located in the city's center, Sinai offers a welcoming space ...[show_more]
Regional Provider Engagement Manager page is loaded## Regional Provider Engagement Managerlocations : Chicago-525 W.Monroe (10993)time type : Full timeposted on : Posted Todayjob requisition id : ...[show_more]
Director of Parent Engagement & Advocacy, Alpha - $200,000 / year USD.Director of Parent Engagement & Advocacy, Alpha - $200,000 / year USD.
This range is provided by Crossover.Your actual pay will be b...[show_more]
If you're a leader with a proven track record of success of leading multi-site teams, please apply today!.The Regional Director of Clinical Operations is responsible for the overall management and ...[show_more]
Director of Strategic Engagement (Hybrid).Director of Strategic Engagement (Hybrid).Dental Assisting National Board.Director of Strategic Engagement (Hybrid).
Director of Strategic Engagement (Hybri...[show_more]
Voices for Progress is seeking a National Membership Director to lead the Membership Department in fostering community among members and facilitating fundraising efforts.
The role emphasizes recruit...[show_more]
Huron helps its clients drive growth enhance performance and sustain leadership in the markets they serve.We help healthcare organizations build innovation capabilities and accelerate key growth in...[show_more]
Supervises : Development Associate(s), Communications / Marketing staff (as applicable).The Director of Advancement is a senior-level leadership position responsible for designing, leading, and executi...[show_more]
Department of Family and Support Services.NOTICE OF VOLUNTEER OPPORTUNITY UNPAID.Department of Family and Support Services - Senior Service Division.
As the City of Chicago's primary social services...[show_more]
Director Development & Effectiveness (Hybrid).The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization.We are a unifying v...[show_more]
CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+.We have over 40 years of excellence in uniting talent and technology to power the p...[show_more]
Lead market delivery of diverse technology services in digital and restaurant platforms, in an Agile development model, and leading CI / CD, DevOps transformation deployments for 5 of 6 top geographi...[show_more]
Head of Rewards & Career Advisory, NA.The Head of Rewards & Career Advisory, NA, is critical to the continued growth and success of Aon's Talent Solutions capability.
It represents a real opportunit...[show_more]
A leading independent school on Chicago's North Shore is seeking an Advancement & Engagement Associate to support its comprehensive advancement program.
This full-time, year-round role plays a k...[show_more]
Sagepath Reply is a full-service digital marketing and technology company driven by purpose and fueled by passion to make a difference in how humans interact with technology in a more effective and...[show_more]
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.
Fast forward to today — ServiceNow stands as a global market ...[show_more]
Roles description : A dedicated point of contact based at a clients location responsible for managing the overall relationship communication and delivery of IT services ensuring alignment with client...[show_more]
Talent Acquisition Leader | Relationship-Driven | Business & Talent Strategy.Senior Director of Client Engagement at Epsilon, responsible for leading large, matrixed teams delivering MarTech and Da...[show_more]
Director of Development
Chicago Sinai Congregation • Chicago, IL, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Regional Provider Engagement Manager
Centene Corp. • Chicago, IL, United States
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Director of Parent Engagement & Advocacy, Alpha - $200,000 / year USD
Crossover • Chicago, IL, United States
[job_card.temporary]
[last_updated.last_updated_variable_days] • [promoted]
Regional Director of Clinical Operations
Confidential - Home Health Care • Chicago, IL, USA
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
Director of Strategic Engagement (Hybrid)
Dental Assisting National Board • Chicago, IL, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Remote Membership Director — Donor Engagement & Fundraising
EPIP • Chicago, IL, United States
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Revenue Cycle Operations Director, Healthcare DBO
Huron Consulting Services • Chicago, Illinois, USA
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Director of Advancement
North Lawndale College Prep Charter High School • Chicago, IL, USA
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
Volunteer Opportunity - Senior Service Division : Unpaid
City of Chicago • Chicago, IL, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Sr. Director, Organizational Development & Effectiveness (Hybrid)
American Medical Association • Chicago, IL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Director of Donor Services
CAI • Evanston, IL, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Engagement Director - Engagement Manager
Capgemini • Chicago, IL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Head of Rewards & Career Advisory
Aon • Chicago, IL, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Advancement and Engagement Associate
Beacon Hill • Chicago, IL, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Senior Engagement Manager
Medium • Chicago, IL, United States
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted]
Senior Engagement Manager
ServiceNow • Chicago, IL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Senior Engagement Partner
Virtusa • Chicago, Illinois, USA
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Senior Director, Client Engagement
Epsilon • Chicago, IL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]