Inside Sales Representative

Inside Sales Representative

There's a Place for You at OneSource Distributors

A career at OneSource is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. OneSource offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building you can find it here. We operate throughout Arizona, Hawaii, and all of California. We are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.

Being "Powered by Difference" means we respect and value diverse perspectives. At OneSource, we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can provide exciting opportunities to grow your career.

What You Will Do :

• Strives to meet customer expectations with each interaction.
• Receives customer product orders by phone and email.
• Solicits sale of new or additional products by phone and email.
• Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company.
• Liaison between the customer and OneSource departments, including credit purchasing, warehouse, outside sales, and management.
• Determines make, type, and quality of merchandise desired by being familiar with products sold in the department by use, vendor, location in warehouse, catalog and catalog number, other reference materials, and special selling points.
• Identifies and uses appropriate company and / or customer pricing systems.
• Describes or demonstrates product, using samples or catalog, and emphasizes salable features.
• Compiles lists of prospective customers for use as sales leads.
• Provides oral and written quotations or estimates of prices, terms, and delivery for standard, complex or non-standard merchandise.
• Prepares cash or charge sales tickets with required identification, necessary information for the customer, merchandise, price, and sales tax status for processing, shipment, and delivery of merchandise in a timely manner. Follows up with any specific record-keeping requirements.
• Estimates date of delivery to customer, based on knowledge of own firm's delivery schedules.
• Purchases materials following approved purchasing procedures.
• Reviews complaints concerning billing or products sold, referring complaints to designated departments for investigation and resolution.
• Prepares correspondence and reports necessary for business transactions.
• Recognize when special pricing is required and provide competitive pricing.
• Follow up on all quotations to write the order or receive input for use in future quotations.
• Acquires, uses, and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.
• Other responsibilities may be assigned.

What You Will Bring :

Physical Requirements and Work Environment :

Location : San Leandro, CA

Work hours : 7 : 00 AM 4 : 00 PM

Salary Range : This is a non-exempt position and pays between $27.74$37.00 per hour. This salary range reflects figures based on the primary location, within California. The actual range for the role may differ based on the location of the role.

What We Offer You

As a full-time associate, you are eligible to participate in the following benefits :

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

OneSource Distributors is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or any other categories protected by federal, state or local law. OneSource is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and / or to receive all other benefits and privileges of employment, please call 760-966-4500 or email careers@1sourcedist.com.