Quality Assurance Complaint CoordinatorCFS • Skokie, IL, US
Quality Assurance Complaint Coordinator
CFS • Skokie, IL, US
[job_card.variable_hours_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Detail-Oriented : Ensures accuracy in documentation and communication. Strong Communication Skills : Clear, professional, and proactive in all interactions. Organizational Skills : Manages multiple timelines and priorities effectively. Problem-Solver : Identifies issues early and implements solutions quickly. Adaptability : Responds well to changing requirements and deadlines. Proactive Follow-Through : Maintains consistent progress updates and accountability. Bachelor's degree or equivalent experience in compliance, product management, or related field. 2+ years of experience in product testing coordination, compliance, or supply chain preferred. Familiarity with retailer compliance standards and third-party testing processes is a plus. Proficient in Microsoft Office Suite and document management tools. Strong organizational and time-management skills.
Quality Assurance Complaint Coordinator
Position Overview
We are seeking a highly organized and detail-oriented Quality Assurance Complaint Coordinator to serve as the primary liaison between internal Product and Compliance teams and third-party testing laboratories. This role is critical in ensuring all product testing requirements are met accurately and on time.
Key Responsibilities
- Act as the main point of contact for all product testing needs.
- Manage the full lifecycle of sample submissions, from initiation to completion.
- Monitor testing progress and proactively follow up to ensure timely results.
- Maintain organized documentation of all test submissions and outcomes.
- Facilitate clear and accurate communication between testing labs, suppliers, and internal teams.
- Stay informed on compliance requirements and anticipate changes to maintain alignment.
- Troubleshoot issues and resolve delays or discrepancies promptly.
- Support internal teams with compliance-related inquiries and updates.
Core Competencies
Qualifications
#INDEC2025
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Quality Assurance Coordinator • Skokie, IL, US
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