Front Desk Monitor

Front Desk Monitor

Primarily responsible for answering the phone lines, providing administrative support for staff and management, managing the front entrance and maintaining the reception desk, utilizing excellent customer service skills while greeting visitors and homeowners via phone and face-to-face.

Position Responsibilities :

• Provides direct receptionist support to all on-site property needs by providing the highest quality customer service to inbound callers, visitors and vendors.
• Partners with Administrative Support team and the On-site Community Manager to effectively manage the front reception area and inbound calls as well as assist with various administrative projects.
• Filters inbound calls to determine appropriate direction.
• Greets all visitors / homeowners and determines their immediate needs.
• Monitors pickups / deliveries.
• Assist with event set up and break down as needed.
• Light dusting, restocking of paper products, and other cleaning duties as assigned.
• Performs other related duties as directed.

Knowledge, Skills & Abilities :

Physical Demands & Work Environment :

Preferred Behaviors :

Preferred Motivations :

Required Education : High School or better.

Required Experience : 2 years : High school diploma or GED and two (2) years of paid, professional experience working in a Receptionist, Administrative Support, and / or Customer Service role within an office environment.