Talent.com
Helpdesk Associate (Salesforce)
Helpdesk Associate (Salesforce)Peregrine Search Solutions • New York, NY, US
Helpdesk Associate (Salesforce)

Helpdesk Associate (Salesforce)

Peregrine Search Solutions • New York, NY, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Helpdesk Specialist

The ideal candidate will be responsible for providing exceptional technical support to end-users, ensuring the smooth operation of IT infrastructure, and resolving software and hardware issues efficiently. This role requires strong analytical skills, a thorough understanding of operating systems, and experience with various help desk tools.

Duties

  • Provide first-level technical support for hardware, software, and network issues via phone, email, and in-person.
  • Analyze and troubleshoot software problems, ensuring timely resolution to minimize downtime.
  • Maintain an organized inventory of IT equipment up to and including ordering new equipment.
  • Assist with desktop support tasks as needed.
  • Collaborate with other team members both internally and externally to enhance the overall efficiency of IT operations.
  • Conduct regular follow-ups with users to ensure complete satisfaction with resolved issues.

Requirements

  • 2+ years' experience in a help desk or technical support role.
  • Strong knowledge of operating systems (Windows) and desktop applications (Microsoft Office Suite).
  • Familiarity with IT infrastructure components and troubleshooting methodologies.
  • Experience with SalesForce mandatory
  • Proficiency in analyzing technical issues and providing effective solutions.
  • Ability to work independently as well as part of a team in a fast-paced environment.
  • Excellent communication skills, both verbal and written, with a focus on customer service.
    • [job_alerts.create_a_job]

    Helpdesk Associate • New York, NY, US

    [internal_linking.similar_jobs]
    Technical Support Associate

    Technical Support Associate

    Supermicro • Jersey City, NJ, United States
    [job_card.full_time]
    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Data Solution Architect - DealCloud or Salesforce

    Data Solution Architect - DealCloud or Salesforce

    Addison Group • New York, NY, US
    [job_card.full_time]
    Data Solutions Architect - DealCloud or Salesforce.K to $225K (based on experience) + Bonus.The position is eligible for medical, dental, vision. Experienced Data Solution Architect.Data Architectur...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    E-Commerce Associate

    E-Commerce Associate

    Suit Store Group LLC • Paramus, NJ, US
    [job_card.full_time]
    Location : 318 Rte 4, Paramus, NJ 07652.Grooms Club is a equal opportunity employer and is a premier wedding destination specializing in wedding suits, dedicated to providing exceptional service and...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Support Specialist

    Sales Support Specialist

    Aspire Technology Partners, LLC • Eatontown, NJ, US
    [job_card.full_time]
    The Sales Support Specialist position is a part of Aspire Technology Partners Sales Operations department.The Sales Support Specialist is responsible for assisting the team manager in reviewing and...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Support Associate

    Customer Support Associate

    VirtualVocations • New York, New York, United States
    [job_card.full_time]
    A company is looking for a Customer Support Associate to deliver exceptional customer experiences in a remote setting.Key Responsibilities Provide top-tier customer support via phone, email, live...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Direct Sales Rep.(Spanish Bilingual)

    Direct Sales Rep.(Spanish Bilingual)

    United Merchant Services • Hackensack, NJ, US
    [job_card.full_time]
    Base Salary : $40,000 - $45,000 plus Commission plus Residuals.POS hardware service provider for merchants nationwide.Ability to enthusiastically represent the company and its payment processing ser...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate, Client Services (January 2026 Start)

    Associate, Client Services (January 2026 Start)

    Third Bridge • New York, NY, US
    [job_card.full_time]
    January, April, July & September 2026.If you’re competitive, a confident communicator, both on the phone and in person, and. Third Bridge could be your next big move.Since 2007, we’v...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Client Service Associate

    Client Service Associate

    Jackson Hewitt - 893 • Oakhurst, NJ, US
    [job_card.full_time]
    We are looking for someone who thrives in a welcoming, customer service-oriented environment with.If you enjoy building strong relationships with clients, then look no further and apply today!.In t...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Entry-Level Associate Financial Advisor

    Entry-Level Associate Financial Advisor

    Integrated Financial Concepts • Red Bank, NJ, US
    [job_card.full_time]
    We are seeking an eager, strategic, and definitive financial advisor to fill an entry-level position that offers room for growth and a promising job outlook. Our ideal candidate will be driven by th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate, Client Services (January 2026)

    Associate, Client Services (January 2026)

    Capvision • New York, NY, US
    [job_card.full_time]
    Founded in 2019 in New York City, Capvision has skyrocketed from launch to becoming #7 in North America and #10 globally in just five years — and we're just getting started.As we expand i...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Salesforce Developer

    Senior Salesforce Developer

    Wounded Warrior Project • New York, NY, United States
    [job_card.full_time]
    We know these are some of the things people look for in a job.If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a ca...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Bilingual Insurance Account Representative - Spanish

    Bilingual Insurance Account Representative - Spanish

    Eric Jaslow - State Farm Agency • Nyack, NY, United States
    [job_card.full_time]
    Bilingual Insurance Account Representative - Spanish Location : NYACK, NY, 10960 Salary : $40000.Experience : 0 Year(s) Eric Jaslow - State Farm Agency, located in Nyack, NY has an immediate opening...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sr. Salesforce Developer-New York City, NY (Hybrid)

    Sr. Salesforce Developer-New York City, NY (Hybrid)

    A-1 Consulting Inc, Atlanta, GA • New City, NY, US
    [job_card.full_time]
    Please find the job description below and Let me know if you are interested.Location : New York City, NY (Hybrid).Final round : Face to Face interview. Lead development efforts by example, working wit...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Senior Salesforce Developer

    Senior Salesforce Developer

    ASB Resources • New York, NY, US
    [job_card.full_time]
    Lightning Web Components (LWC).Salesforce development practices.Design, develop, and maintain complex Apex classes, triggers, integrations, and Lightning Web Components (LWC).Write high-quality, ma...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Remote Customer Support Associate

    Remote Customer Support Associate

    TurboTax • Passaic, New Jersey
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Salesforce Business Intelligence Analyst

    Salesforce Business Intelligence Analyst

    Konica Minolta Business Solutions • Ramsey, NJ, United States
    [job_card.full_time]
    Konica Minolta is looking for a Salesforce Data Analyst to join our Ramsey headquarters! We are looking for someone with an analytical mindset, a deep understanding of Salesforce products, and a pa...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Salesforce Architect

    Salesforce Architect

    MetroPlus Health Plan • New York, NY, United States
    [job_card.full_time] +1
    Water Street, 7th Floor, New York, NY 10004 .New Yorkers by uniting communities through care.We believe that Health care is a right, not a privilege. If you have compassion and a collaborative sp...[show_more]
    [last_updated.last_updated_30] • [promoted]
    End User Support

    End User Support

    Inceed • Lodi, NJ, US
    [job_card.full_time]
    The End User Support Analyst provides support for all CFS Brand employees with their Windows based computers and iOS the primary backup to the IT Operations. This position will be expected to suppor...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]