Talent.com
Helpdesk Associate (Salesforce)
Helpdesk Associate (Salesforce)Peregrine Search Solutions • New York, NY, US
Helpdesk Associate (Salesforce)

Helpdesk Associate (Salesforce)

Peregrine Search Solutions • New York, NY, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Helpdesk Specialist

The ideal candidate will be responsible for providing exceptional technical support to end-users, ensuring the smooth operation of IT infrastructure, and resolving software and hardware issues efficiently. This role requires strong analytical skills, a thorough understanding of operating systems, and experience with various help desk tools.

Duties

  • Provide first-level technical support for hardware, software, and network issues via phone, email, and in-person.
  • Analyze and troubleshoot software problems, ensuring timely resolution to minimize downtime.
  • Maintain an organized inventory of IT equipment up to and including ordering new equipment.
  • Assist with desktop support tasks as needed.
  • Collaborate with other team members both internally and externally to enhance the overall efficiency of IT operations.
  • Conduct regular follow-ups with users to ensure complete satisfaction with resolved issues.

Requirements

  • 2+ years' experience in a help desk or technical support role.
  • Strong knowledge of operating systems (Windows) and desktop applications (Microsoft Office Suite).
  • Familiarity with IT infrastructure components and troubleshooting methodologies.
  • Experience with SalesForce mandatory
  • Proficiency in analyzing technical issues and providing effective solutions.
  • Ability to work independently as well as part of a team in a fast-paced environment.
  • Excellent communication skills, both verbal and written, with a focus on customer service.
    • [job_alerts.create_a_job]

    Helpdesk Associate • New York, NY, US

    [internal_linking.similar_jobs]
    Technical Support Associate

    Technical Support Associate

    Supermicro • Jersey City, NJ, United States
    [job_card.full_time]
    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Membership Sales Associate (Infrared Sauna & Wellness)

    Membership Sales Associate (Infrared Sauna & Wellness)

    Perspire Sauna Studio of Montvale • Montvale, NJ, US
    [job_card.full_time]
    Are you passionate about health and wellness? Are you naturally confident and outgoing? If so, you need to join the member service team at our upscale sauna studio! We are looking for positive, con...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Sales Associate

    Sales Associate

    Janie and Jack LLC • Paramus, NJ, US
    [job_card.full_time]
    Our Sales Associate are iconic, approachable, and connected to our customers.They provide individualized experiences through authentic customer connections, offering expert styling advice.They buil...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Direct Sales Rep.(Spanish Bilingual)

    Direct Sales Rep.(Spanish Bilingual)

    United Merchant Services • Hackensack, NJ, US
    [job_card.full_time]
    Base Salary : $40,000 - $45,000 plus Commission plus Residuals.POS hardware service provider for merchants nationwide.Ability to enthusiastically represent the company and its payment processing ser...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Associate

    Sales Associate

    Against All Odds • West Nyack, NY, US
    [job_card.part_time]
    Palisades Center Dr in West Nyack, NY.The primary responsibilities of the.Mission and Core Values, generate sales, housekeeping, merchandising, signing, pricing, cash register operations (POS) , lo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Salesforce Marketing Cloud Developer

    Senior Salesforce Marketing Cloud Developer

    Wounded Warrior Project • New York, NY, United States
    [job_card.full_time]
    We know these are some of the things people look for in a job.If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a ca...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Founding US GTM Associate

    Founding US GTM Associate

    talentpluto • New York, NY, US
    [job_card.full_time]
    Hybrid (3 days / week in office).AI / B2B SaaS / Enterprise Workflow Automation.Our partner is a rapidly scaling AI-driven SaaS company transforming how modern enterprises manage purchasing, vendor a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Membership Sales Associate

    Membership Sales Associate

    Perspire Sauna Studio of Closter • Cresskill, NJ, US
    [job_card.full_time]
    Training for this role will take place at the Perspire in Montvale, NJ.Are you passionate about health and wellness? Are you naturally confident and outgoing? If so, you need to join the member ser...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Support Associate

    Customer Support Associate

    VirtualVocations • Bronx, New York, United States
    [job_card.full_time]
    A company is looking for a Customer Support Associate to deliver exceptional customer experiences in a remote setting.Key Responsibilities Provide top-tier customer support via phone, email, live...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Senior Salesforce Developer

    Senior Salesforce Developer

    Wounded Warrior Project • New York, NY, United States
    [job_card.full_time]
    We know these are some of the things people look for in a job.If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a ca...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Inbound Lead Generation Associate

    Inbound Lead Generation Associate

    Konica Minolta Business Solutions • Ramsey, NJ, United States
    [job_card.full_time]
    Engage with web live chat, phone, and email from customers, providing real time assistance ranging from potential sales opportunities to customer inquiries, and assisting in purchases online.Determ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Membership Sales Associate (Infrared Sauna & Wellness) (Paramus Area)

    Membership Sales Associate (Infrared Sauna & Wellness) (Paramus Area)

    Perspire Sauna Studio of Montvale • Montvale, NJ, US
    [job_card.full_time]
    This position is located at Perspire Sauna Studio Montvale, NJ.We are actively hiring team members from the surrounding towns, including Paramus, NJ. Are you passionate about health and wellness? Ar...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Remote Customer Support Associate

    Remote Customer Support Associate

    TurboTax • Passaic, New Jersey
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Salesforce Business Intelligence Analyst

    Salesforce Business Intelligence Analyst

    Konica Minolta Business Solutions • Ramsey, NJ, United States
    [job_card.full_time]
    Konica Minolta is looking for a Salesforce Data Analyst to join our Ramsey headquarters! We are looking for someone with an analytical mindset, a deep understanding of Salesforce products, and a pa...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Salesforce Architect

    Salesforce Architect

    MetroPlus Health Plan • New York, NY, United States
    [job_card.full_time] +1
    Water Street, 7th Floor, New York, NY 10004 .New Yorkers by uniting communities through care.We believe that Health care is a right, not a privilege. If you have compassion and a collaborative sp...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Salesforce Analyst

    Salesforce Analyst

    MetroPlus Health Plan • New York, NY, United States
    [job_card.full_time] +1
    Water Street, 7th Floor, New York, NY 10004 .The Salesforce Analyst is accountable for performing analysis and administrative support specifically to Salesforce (SF) for the Claims Department.In...[show_more]
    [last_updated.last_updated_30] • [promoted]
    T Mobile Authorized Retailer Sales Associate

    T Mobile Authorized Retailer Sales Associate

    Luna Wireless, An Authorized T-Mobile Retailer (Northeast) • Garfield, NJ, US
    [job_card.full_time] +1
    Luna Wireless, an Authorized T-Mobile Retailer!.Luna Wireless is one of the largest Authorized T-Mobile Retailers in the US!. Seeking candidates with a hustle and ambition for unlimited potential.If...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Ticket Sales Associate

    Ticket Sales Associate

    NRZ Entertainment LLC • Neptune City, NJ, US
    [job_card.full_time]
    We're seeking a Ticketing Buyer to join our Buying Team at a data-driven ticket brokerage firm.As a key member of the team, you'll dive into researching sporting and entertainment events, e...[show_more]
    [last_updated.last_updated_30] • [promoted]