Title : PEOPLESOFT ANALYST
Client : Arizona SALT RIVER PIMA-MARICOPA INDIAN COMMUNITY
Location : 10005 E Osborn Rd Scottsdale AZ 85256
Duration : 12 Months
Note : This is an onsite role.
Job Description : Production Support :
- Provides day-to-day functional support to end-users and supports PeopleSoft production problem resolution and enhancement requests including evaluation of the current As-Is functionality and guidance towards the future To Be processes of the software implementation.
- Takes ownership of functional issues by identifying underlying problems analyzing potential solutions and implementing system resolutions including workarounds.
- Performs the functional analysis for production support activities.
- Applies and enforces department change control policies & procedures.
- Develops Functional Design Documents and works with technical resources to develop system enhancements or resolutions to system issues.
- Owns the testing processes including development of test plans test cases scenarios and results documentation.
- Coordinates with other IT departments on integrated system support.
- Provides finished work on-time and with consistent high quality.
- Ensures resolution data is collected compiled and archived in a complete and useable manner by other team members.
- Works with division supervisors to improve operational policies continuously practices procedures and methodologies.
- Works closely with the Customer departments
Reporting :
Works with end users to define develop and assist with the development of reports and interfaces requiring PeopleSoft data.Requires an understanding of PeopleSoft data and how it can be used to solve business user needs.Develop People Tool Queries as needed for end users.Creates mock-ups and development of NVision SSRS and SQR reports.Research :
Critically evaluates information gathered from multiple sources.Reconciles conflicts decomposes high-level information into details and packages specific details into executive-level summaries.Translates findings into reports recommendations or alternatives that identify probable causes and possible solutions to business inquiries and / or technical issues.PeopleSoft Enhancement Implementation and Upgrade Support :
Contributes to the implementation and upgrade processes so they will positively impact the Tribal Government and provide future services that will be best utilized for the benefit of the Community.Evaluates and improves the effectiveness of new PS modules configuration testing and implementation utilizing PS and industry benchmarks.Develops tests and documents regression tests for patch bundle and major upgrade tasks.Develops and provides training and documentation to support the Tribal Government on use of existing and new modules or functionalities as implemented.Develops and supports key reports and queries. Provides training on usage of those reports and queries.Implements Best Business Practices for all associated business systems and develops the business system framework to tailor the system design in order to accommodate Tribal Government needs.Makes business system recommendations regarding Time & Labor configurations and customizations.Considers :
Impact on recurring custom reprogramming costs for future routine software upgradesImpact on other modules of the PS systemsCustomer (end-user) usabilityFlexibility and responsiveness to potential organizational changesAnticipation of potential business rule changes andSensitivity to Community and Tribal Government cultureCommunicates the projects goals objectives challenges and accomplishments effectively to management peers and end-users.Completes all project phases by assigned deadlines.Participates in the Change Management and Communication Programs.Works with Consultant Analysts and Developers as required for implementation and upgrade configuration and customization testing.Develops user documentation detailing PS configuration and customization performed by the application development staff. Develops and reviews user documentation of business systemrules process sequences and guidelines.Works with consultant analysts and developers to develop and utilize a PS test environment used for implementation configuration and customization testing.Interacts effectively with Timekeepers IT staff independent Consultants project Liaisons Project Oversight Committee PS technical and functional staff and Tribal Government employees.Leverages strong technical skills coupled with business intelligence and a deep understanding of customers needs so they can be transformed into application and operational requirements.Acts as an interface between business units technology teams and support teams.Develops requirements traceability to test cases.Communication :
Communicates professionally and works effectively with multiple levels within the Government.End-User Training :
Assists and instructs end-users with training as required for production enhancement and upgrade support.Activities include but are not limited to developing training plans creating training materials and hosting training sessions.Problem Solving :
Applies proven analytical and problem-solving skills to all assignments.Identifies critical issues and proposes viable alternatives or solutions.Administration :
Adheres to and enforces department standards policies procedures and industry best practices.Communicates plans status and issues to management on a regular basis.Participates in development of internal IT processes policies and procedures.Attends required meeting with project team members Liaisons and others for project directives and updates.Testing :
Assists with the preparation of test plans and the solutions testing in compliance with SRPMIC guidelines and standards.Assists with preparation of test plans and test scripts for manual and automated testing activities.Coordinates and performs in-depth tests including end-user reviews for modified and new systems and provides other post-implementation support. Tests identify the business conditionbeing tested expected results and document actual testing results.Ensures high quality and accuracy is maintained thru to software release.Provides feedback to the development team and completes work in accordance with the schedule and the quality requirements.Knowledge Skills Abilities and Other Characteristics :
Knowledge of the history culture laws customs and traditions of the SRPMIC.Knowledge of People Tools 8.57 / 8.58 with FLUID and PeopleSoft 9.2Knowledge of PeopleSoft general architecture development environment tools and capabilities.Knowledge of PeopleSoft Modules as related to the project.Knowledge of business system modeling and requirements gathering techniques.Knowledge of project management processes procedures and techniques including scoping design implementation planning and documentation.Knowledge of PeopleSoft software and implementation processes techniques and database design.Knowledge of process reengineering and improvement techniques.Knowledge of methodologies for performing current-state business workflow analysis and making improvement recommendations.Knowledge of the development and management of technical training programs and documentation for end users.Knowledge of end user needs assessment and evaluation techniques to meet expectations.Knowledge of application systems analysis in a business environment.Knowledge of current SRPMIC Tribal Government policies and procedures.Skill compiling organizing and interpreting forms desk manuals and technical staff documentation PeopleSoft documentation and on-line resources.Skill communicating effectively both verbally and in writing with all levels of the organization.Skill performing user needs assessment and evaluation.Skill conducting User Acceptance testing.Skill eliciting requirements from customers and end-users.Ability to develop and maintain positive and effective working relationships at all levels within the department and Community.Ability to identify long-term impact of recommended configurations and customizations in a PeopleSoft environment.Ability to work independently and make good judgments regarding project issues.Ability to work effectively in a teamwork environment.Ability to organize consultant tools and materials.Ability to conduct independent research.Ability to follow verbal and written instructions.Qualifications :
Education : A Bachelors degree from an accredited college or university in Accounting Finance Computer Science Systems Engineering or Information Systems is required.Experience : PeopleSoft implementations and upgrade experience with module required and at least five (5) year experience providing user support for Time and Labor module required.PeopleSoft Modules version 9.2 implementation experience required.Ability to create test plans conduct Unit and System testing and coordinate User Acceptance testing is required.People Tools Query development skills required.Experience with the functional reporting tools required.Approval Workflow Engine (AWE)Equivalency : Equivalent combinations of education and experience that will allow the applicant to satisfactorily perform the duties of the job may be considered.Special Requirements : May be required to work after normal business hours including nights weekends and holidays plus more than 8 hours per day at timesAbout Us :
Since 2000 Tri-Force Consulting Services ( ) has been an MBE / SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing software development (web and mobile apps) systems integration data analytics system automation cybersecurity and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity increasing efficiencies through automation and lowering costs. Our clients benefit from our three distinguishing core values : integrity diligence and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nations fastest-growing companies.
Required Skills :
Knowledge of the history culture laws customs and traditions of the SRPMIC. Knowledge of People Tools 8.57 / 8.58 with FLUID and PeopleSoft 9.2 Knowledge of PeopleSoft general architecture development environment tools and capabilities. Knowledge of PeopleSoft Modules as related to the project. Knowledge of business system modeling and requirements gathering techniques. Knowledge of project management processes procedures and techniques including scoping design implementation planning and documentation. Knowledge of PeopleSoft software and implementation processes techniques and database design. Knowledge of process reengineering and improvement techniques. Knowledge of methodologies for performing current-state business workflow analysis and making improvement recommendations. Knowledge of the development and management of technical training programs and documentation for end users. Knowledge of end user needs assessment and evaluation techniques to meet expectations. Knowledge of application systems analysis in a business environment. Knowledge of current SRPMIC Tribal Government policies and procedures. Skill compiling organizing and interpreting forms desk manuals and technical staff documentation PeopleSoft documentation and on-line resources. Skill communicating effectively both verbally and in writing with all levels of the organization. Skill performing user needs assessment and evaluation. Skill conducting User Acceptance testing. Skill eliciting requirements from customers and end-users. Ability to develop and maintain positive and effective working relationships at all levels within the department and Community. Ability to identify long-term impact of recommended configurations and customizations in a PeopleSoft environment. Ability to work independently and make good judgment regarding project issues. Ability to work effectively in a teamwork environment. Ability to organize consultant tools and materials. Ability to conduct independent research. Ability to follow verbal and written instructions.
Required Education :
Education : A Bachelors degree from an accredited college or university in Accounting Finance Computer Science Systems Engineering or Information Systems is : PeopleSoft implementations and upgrade experience with module required and at least five (5) year experience providing user support for Time and Labor module Modules version 9.2 implementation experience to create test plans conducting Unit and System testing and coordinating.
Key Skills
Geotechnical Engineering,Law Enforcement,Law,Airport,Blogging
Employment Type : Full Time
Experience : years
Vacancy : 1
