Dutch Speaking Customer Service for Logistics & Supply Chain industry

Dutch-speaking Logistics And Supply Chain Specialist

Join Patrique Mercier Recruitment, a dedicated agency specializing in connecting candidates with job opportunities in their native languages across various industries. We are excited to offer a position for Dutch-speaking individuals looking to make an impact in the logistics and supply chain sector. In this role, you will be responsible for providing outstanding customer service to clients and stakeholders, ensuring seamless communication regarding shipments, deliveries, and logistical queries. As the key point of contact, you will leverage your language skills and industry knowledge to facilitate an exceptional customer experience. If you are looking to enhance your career in a vibrant team while working with a leading company in an exciting industry, this is the perfect opportunity for you!

Responsibilities

• Serve as the first point of contact for Dutch-speaking customers regarding logistics and supply chain inquiries.
• Provide accurate and timely information about orders, shipments, and inventory levels.
• Resolve customer issues efficiently, ensuring customer satisfaction at all times.
• Collaborate with various internal teams to coordinate logistics processes.
• Document customer interactions and maintain accurate records of communications.
• Assist in optimizing logistics operations and enhancing overall service delivery.
• Meet individual and team performance objectives relating to customer service and satisfaction.