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Mac IT Support/Technician
Mac IT Support/TechnicianHire IT People, Inc • Indianapolis, IN, United States
Mac IT Support / Technician

Mac IT Support / Technician

Hire IT People, Inc • Indianapolis, IN, United States
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Job Title : Mac IT Support Technician

Location : Indianapolis, IN 46241 (Onsite)

Duration : Long term contract

Job Description :

  • Provide day-to-day technical support for Mac laptops and desktops .
  • Assist users with login issues, software errors, and basic troubleshooting.
  • Install and update macOS and standard software applications.
  • Set up and configure new Mac devices for employees.
  • Support basic network connectivity (Wi-Fi, VPN) and printing issues.
  • Log and track user requests using IT ticketing tools.
  • Perform regular checks to ensure Mac devices are compliant with company policies.
  • Help manage user accounts and access permissions.
  • Maintain records of assigned devices and accessories.
  • Follow guidance from senior technicians and escalate issues as needed.
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Mac • Indianapolis, IN, United States

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