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Policy Submissions / Customer Service Representative
Policy Submissions / Customer Service RepresentativeBrian Scott-Farmers Insurance Agency • Arlington, TX, US
Policy Submissions / Customer Service Representative

Policy Submissions / Customer Service Representative

Brian Scott-Farmers Insurance Agency • Arlington, TX, US
[job_card.30_days_ago]
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  • [job_card.full_time]
  • [filters_job_card.quick_apply]
[job_card.job_description]

A growing, fun, and fast pace Insurance agency needs a full time Administrative Customer Service member to help send and follow up on esigns, submit new client policies to Farmers, and gather paperwork from Clients!

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

Responsibilities

Your job duties will include. :

  • Answering the phone and routing calls
  • Submitting Policies to Farmers
  • Sending Esigns
  • Calling customers to acquire documentation
  • Cross-selling current clients for other lines of business
  • Reviewing policies at renewal
  • Lienholder and Mortgagee updates
  • Cancelling prior insurance carrier
  • Billing services
  • Scanning and Filing
  • Any other administrative task as directed by management
  • MUST complete the Assessment to be considered!
  • NOT a remote position

Requirement

  • P&C Insurance License not required at hire, but will be required after probationary period (provided by Agency) Compensation is negotiable if Licensed in Texas
  • Bilingual is beneficial
  • Prior insurance agency experience is beneficial
  • Possess a genuine willingness to learn, be coach-able, and work under pressure!
  • Professional phone etiquette and experience.
  • Strong communication skills, both oral and written
  • Be capable of handling customer rejection
  • Must be skilled at typing (60+ wpm)
  • Must enjoy talking with people and be confident on the phone
  • Must be 18 or older (background check will be performed)
  • Have no felonies
  • Must have reliable transportation
  • Preferably live in or near South Arlington 76017
  • Must complete the online Assessment to be considered.
  • NOT a remote position
  • M-F 8 : 30am - 5 : 30pm
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