Sales Operations Administrator (Americas)

About the Company

LANDI leads in payment and merchant professional solutions, distributing millions of POS devices yearly, totalling over 100 million units shipped. Our portfolio includes ECRs, Google-certified devices for indoor / outdoor mobility, and a comprehensive suite of solutions. Committed to innovation and quality, LANDI actively shapes the future of commerce.

About the Role

We are seeking a motivated and results driven Sales Operations Administrator to join our team. The primary focus of this role is Order Entry and Lifecycle Management, where you will be responsible for supporting the order management process from PO intake to shipment tracking and delivery for the Americas. Your key responsibilities will include :

Responsibilities

• Partnering with sales team to prepare for pending orders, ensuring all customer set up paperwork is in place and product / pricing is well-defined
• Following internal processes to keep all customer and order data current and accurate to facilitate smooth order fulfillment
• Eventually preparing quotations for customers
• Reviewing and accurately entering orders for LANDI products and services
• Reporting on pending and processed orders and related revenue
• Updating the sales team and clients with order status including lead times, anticipated ship dates and shipment confirmations including tracking, documentation and product certificated where is necessary.
• Interfacing with the global operations / supply chain team on product availability and logistics to optimize lead times
• Working with finance team to deliver invoices for shipments
• Collaborating with the distribution team to track indirect orders thru partners and sales out reporting

Qualifications