Chief of Staff, Chief Digital & Innovation Officer (CDIO)

Overview

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

The Chief of Staff (CoS) to the Chief Digital & Innovation Officer (CDIO) is a senior strategic leader who amplifies the CDIO’s impact and ensures the seamless execution of the global CDIO agenda. Acting as a trusted adviser, integrator, and force multiplier, the CoS operates across highly dynamic and ambiguous environments—routinely stepping into complex issues, driving clarity, and enabling high‑velocity executive decision‑making.

This role requires exceptional judgment, strategic thinking, influential communication, and the ability to represent the CDIO with credibility across the enterprise. As a central orchestrator of CDIO operations, the CoS ensures organizational alignment, accelerates execution, and connects the broader ecosystem of leaders, partners, and cross‑functional teams.

Reporting to the DCOO, the CoS leads the operating mechanisms that power CDIO strategy, ensuring the organization remains focused, informed, aligned, and equipped to deliver enterprise outcomes.

Responsibilities

• Leadership Alignment & Organizational Effectiveness

• Architect and run CDIO operating mechanisms, including board engagements, leadership forums, offsites, functional all‑hands, and cross‑functional interlocks

• Create and facilitate the full DIO business rhythm, ensuring effective dialogue, decisions, accountability, and alignment to CDIO priorities

• Act as a proxy for the CDIO when required—representing their perspective, maintaining momentum, and ensuring seamless follow‑through

• Partner with Global Events to shape executive‑level engagements and long‑range planning

• Identify opportunities for leadership collaboration and promote cross‑functional integration on high‑impact initiatives

• Drive operational best practices that enhance decision‑making, time efficiency, and information flow

• Diagnose areas of misalignment and construct plans to realign teams around shared priorities

• Org & Employee Engagement

• Work with HRBP partners to address organizational issues, guide change management, and support talent strategy

• Maintain a strong pulse on the business and provide the CDIO with timely insight on organizational needs

• Champion employee engagement, recognition, Inclusion & Belonging, and Equinix Impact initiatives

• Shape and refine CDIO’s internal and external communications strategy in partnership with Communications teams

• Ensure cross‑organizational transparency, connection points, and information continuity

• Develop compelling, audience‑ready content for CDIO participation in internal forums, customer conversations, and external events

• Serve as a connective leader across Chiefs of Staff to ensure alignment across key teams and executives

• CDIO Time & Priority Management

• Partner closely with the Senior Executive Assistant to maximize the strategic impact of the CDIO’s time

• Continuously evaluate where the CDIO should focus—and confidently decline or redirect efforts that do not drive enterprise value

• Provide foresight and high‑impact preparation for upcoming engagements, ensuring the CDIO’s time is leveraged effectively

• Program & Portfolio Management

• Lead the development, tracking, and reporting of functional goals in partnership with CDIO and Business Operations leaders

• Identify operational friction (“sand in the gears”) and drive solutions that enable speed and productivity

• Shape and execute special projects that advance the CDIO agenda, using structured, disciplined project management

• Integrate CDIO initiatives into enterprise operating mechanisms—including Executive Staff, Strategy, and leadership forums—to drive alignment and visibility

• Lead prioritized initiatives directly as assigned by the CDIO

• General Executive Duties

• Manage the Office of the CDIO budget in close partnership with Finance

• Dive deeply into any part of the business to surface insight, recommend actions, and enable smart executive decisions

• Operate as a trusted advisor and thought partner to the CDIO and the Executive Leadership Team

• Anticipate risks, bring balanced perspective, and navigate sensitive issues with discretion and integrity

• Ask the tough questions required to protect enterprise value and ensure investments deliver meaningful impact

• Maintain a strong grasp of emerging technology, competitive landscapes, and market dynamics in order to inform CDIO priorities

Qualifications

• Extensive experience within IT, Digital, or Innovation functions, demonstrating increasing levels of responsibility

• Strong preference for candidates with blended experience across technical domains and strategy consulting, customer success, or similar leadership‑oriented functions

• Technology‑savvy and conversant in modern digital, data, and innovation concepts

• Bachelor’s degree required; Master’s degree preferred

• Proven success leading large, complex, enterprise‑wide initiatives in dynamic environments

• Strong budget oversight and operational management capability

• Exceptional written, verbal, and visual communication skills—with meticulous attention to detail

• Strategic thinker with the ability to translate information into actionable plans and drive execution

• Highly collaborative team player with the ability to build trust and influence across executives, stakeholders, and global teams

• High energy, bias for action, disciplined execution, and a proactive leadership mindset

• Comfortable navigating ambiguity and leading in fast‑changing environments

• 20+ years experience preferred

• Diploma to a Bachelor\'s Degree preferred

Pay, Benefits and EEO

The targeted pay range for this position in the following location is / locations are:

United States - Redwood City Office GHQ : 240,000 - 360,000 USD / Annual

United States - Dallas Field Office : 200,000 - 300,000 USD / Annual

United States - New York City Office NYO1 : 220,000 - 330,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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