Biomedical Field Service TechnologistSTERIS - Commercial Operations • San Francisco, CA, US
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Biomedical Field Service Technologist
STERIS - Commercial Operations • San Francisco, CA, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]HVAC and refrigeration (including boilers and chillers) Automotive / diesel mechanics or aviation maintenance Industrial equipment repair, general mechanics, and maintenance Plumbing and electrical High school diploma or GED and 4+ years of professional experience, including at least 2 years in a mechanical / technical capacity. An associate degree, relevant technical certifications, competitive equipment training, or related military experience may count toward this technical requirement. A valid driver’s license and the ability to meet vendor credentialing requirements, including all required background and physical assessment elements. Customer-facing experience and the ability to collaborate effectively with teammates. Clear written and spoken communication skills. Comfort with basic computer tasks (Windows, email, navigation, mobile apps, and data entry across multiple systems). Schedule flexibility, including occasional overnights and early or late hours based on customer needs. Competitive pay Generous paid time off plus nine additional holidays Comprehensive medical, dental, and vision coverage Company-provided vehicle Company cell phone and laptop All tools, equipment, and uniforms supplied Short- and long-term disability coverage 401(k) with company match Maternity and paternal leave Optional add-ons and discounts (including pet insurance) Tuition reimbursement and continuing education programs Strong advancement potential and a stable long-term career path
Job Description
Job Description
Steris partners with healthcare and life science organizations around the world to advance safety and health through innovative products and services. Join us to keep critical medical equipment running at its best.
Role Overview
As a Biomedical Field Service Technologist , you’ll work remotely and directly with customers—most often inside hospital settings—to diagnose, repair, and maintain a variety of medical devices from STERIS and other manufacturers. You’ll operate independently day to day, backed by a responsive team when you need support. This role supports customers across an assigned territory, and candidates must reside in Oregon.
A Day in the Life
- Triage service requests, set your own schedule, and travel to hospital sites across your territory.
- Perform preventative maintenance, troubleshoot issues, complete repairs, and execute field upgrades and equipment installations.
- Document work thoroughly using digital tools to meet regulatory and compliance requirements.
- Collaborate with Technical Support, Engineering, and Service Contract Management to escalate complex issues and resolve them efficiently.
- Present customers with repair options and pricing; partner with Sales (with leadership support) to elevate customer experience and identify revenue opportunities.
- Provide coverage to multiple locations within the territory based on service agreements and customer priorities.
Who Thrives in This Role
People with hands-on mechanical experience often excel here, including backgrounds such as :
What You’ll Bring
What We Offer
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