Vice President of Texas Operations- HOA Management

Job Description :  Vice President of Texas Operations – HOA Management

Overview

We are seeking an experienced, strategic, and results-driven leader to serve as the Vice President of Texas Operations for a premier HOA (Homeowners Association) management company. This role will oversee all operational, financial, and client-experience activities across Texas, ensuring exceptional service delivery, compliance, and growth. The VP will partner with executive leadership to execute the company's Texas expansion plan while maintaining the highest standards of governance, transparency, and community value.

About the Company

A recognized HOA management firm with a very limited presence in Texas.

Focused on professional governance, community enhancements, and proactive financial stewardship.

Committed to ethical leadership, data-driven decision-making, and superior resident and board experiences.

Location

Primary : Houston Texas (Remote-friendly with occasional travel across the state)

Reporting To : President

Travel : 25–40% (varying by portfolio and project needs)

Key Responsibilities

Strategic Leadership

Develop and execute the Texas operations strategy aligned with corporate goals, market trends, and client needs.

Identify growth opportunities, market segments, and service expansions (e.g., portfolio acquisitions, new HOA services).

Lead long-range planning, budgeting, and resource allocation for Texas operations.

Portfolio & Client Management

Oversee a diversified portfolio of HOA management communities, ensuring high-quality governance, financial stewardship, and resident satisfaction.

Ensure consistent service levels, policy enforcement, vendor management, and risk mitigation across all communities.

Establish and maintain strong relationships with Board presidents, property managers, and homeowners, serving as a trusted advisor.

Operational Excellence

Optimize operational processes, including onboarding of new communities, transition planning, and standardized reporting.

Implement scalable systems for collections, assessments, budgeting, reserve studies, and owner communications.

Monitor key performance indicators (KPIs) such as occupancy / participation rates, delinquencies, maintenance response times, budget adherence, and client satisfaction.

Financial Stewardship

Oversee budgeting, forecasting, and financial reporting for Texas operations.

Ensure accurate invoicing, collections, and financial controls; drive profitability and cost efficiency.

Lead capital planning initiatives, reserve analyses, and capital improvement program (CIP) oversight.

Compliance, Governance, and Risk

Ensure compliance with HOA laws and regulations in Texas, including local, state, and federal requirements.

Maintain robust governance practices, conflict-of-interest policies, and board meeting procedures.

Oversee risk management, insurance, contract negotiation, and vendor oversight.

People and Culture

Build, develop, and lead a high-performance Texas operations team (regional managers, community managers, coordinators, and support staff).

Foster a culture of accountability, service excellence, continuous improvement, and professional development.

Recruit, onboard, and retain top talent; manage performance, succession planning, and organizational design.

Technology & Innovation

Champion the adoption of HOA-specific software and technology platforms for financials, communications, governance, and analytics.

Drive data-driven decision-making with dashboards, reporting, and predictive insights.

Stakeholder Communication

Provide transparent, timely updates to Board members and homeowners.

Represent the company at industry events, homeowner association conferences, and community forums.

Qualifications

Education

Bachelor's degree required (Urban Management, Business Administration, Real Estate, Public Administration, or related field).

Master's degree or professional certifications (e.g., CMCA, AMS, PCAM) preferred.

Experience

10+ years in HOA / property management, community association leadership, or related field.

5+ years in a senior leadership role with P&L responsibility, preferably in multi-site or regional management.

Demonstrated experience managing large portfolios and complex communities.

Skills & Competencies

Strong financial acumen : budgeting, forecasting, reserve studies, financial reporting.

Excellent governance and compliance knowledge of Texas HOA laws and regulations.

Proven ability to lead, develop, and retain diverse teams.

Exceptional communication, negotiation, and relationship-building skills.

Strategic thinker with a data-driven, analytical approach.

Customer-centric mindset with a track record of improving resident and board satisfaction.

Change management and project management capabilities.

Working Conditions

Fast-paced, multi-site leadership environment.

Flexibility to travel across Texas for site visits, board meetings, and client engagements.

Hybrid work options depending on portfolio and leadership needs.

Benefits (Illustrative)

Competitive salary with performance-based incentives. $90 - $110K

Health, dental, vision, and retirement plan options.

Generous paid time off and holidays.

Professional development opportunities and industry association memberships.

Car allowance or travel stipend (if applicable).