Care Management Associate
Find your calling at Mercy! In collaboration with the interdisciplinary team, Care Manager Associates are responsible for supporting the Care Management team in effective transition planning and length of stay management. The Care Management Associate is responsible for coordination of information and communication and other clerical functions for the Care Management team. The focus of their efforts is to perform duties and responsibilities in a manner consistent with our mission, values, and Mercy service standards. The position brings a unique opportunity for an independent, motivated individual who has interest in coordinating and collaborating with healthcare team members to ensure patients receive the right information at the right time.
Position Details :
Qualifications / Education :
- High School Diploma, minimum required
Licensure : - None
Experience :
Preferred : 1 year healthcare experience, may include healthcare student experience. Recent hospital experience, preferred.Certification / Registration :
BLS (CPR) at hire date, minimum required, or within 90 days of hireOther Skills and Knowledge :
Excellent interpersonal and organization skills, minimum requiredAbility to work with and preserve confidential information, minimum requiredAbility to deal effectively with diverse groups of people, minimum requiredAbility to work independently and in a self-directed manner, minimum requiredStrong verbal and written communication, and facilitation skills, minimum requiredStrong time management skills, prioritization skills, and critical thinking skills, minimum requiredKnowledge of Epic, preferredWorking Conditions, Mental and Physical Requirements :
High stress, fast moving environment requiring flexibility and adaptability in multiple environments.Ability to balance multiple tasks at once and prioritize effectively and efficiently.Ability to concentrate in areas of high activity.Work settings include but are not limited to : cubicles, nursing units, or other healthcare settings.Equipment used : routine office equipment, laptop or desktop computer, copy machines, fax machines, telephones and cell phones.Frequent movement, walking and relocation.