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Service Advisor
Service AdvisorTIM DAHLE MANAGEMENT COMPANY INC • Salt Lake City, UT, US
Service Advisor

Service Advisor

TIM DAHLE MANAGEMENT COMPANY INC • Salt Lake City, UT, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Description :

Automotive Service Advisor – Be the Voice of the Service Lane!

Are you a people-person who loves cars and solving problems? We’re looking for a rockstar Service Advisor to be the go-to connection between our customers and our service team. If you thrive in a fast-paced environment and love turning chaos into calm with a smile, you’ll feel right at home here!

What You’ll Do :

  • Greet customers like a champ and get the details on what their car needs
  • Help diagnose issues (with a little road testing, if needed!)
  • Create clear, accurate repair orders and cost estimates
  • Keep customers in the loop about repairs, timelines, and any surprises
  • Recommend services that keep vehicles running like new
  • Test drive vehicles to confirm issues or fixes
  • Handle questions, concerns, and complaints with professionalism and care
  • Keep things moving—schedule appointments, coordinate with technicians, and follow up on repairs
  • Make sure cars are safe, secure, and ready to roll
  • Use your bilingual skills to communicate clearly with a diverse customer base

What We’re Looking For :

  • A friendly, helpful attitude and excellent communication skills
  • Bilingual (English and Spanish preferred) to better serve our community
  • An eye for detail and a knack for staying organized
  • Someone who genuinely cares about customer satisfaction
  • A team player who can handle a fast-paced workday without breaking a sweat

    • Perks of the Job :

  • Work in a fun, supportive environment
  • Play a key role in helping people take care of their cars
  • Learn and grow with hands-on experience
  • Be part of a company that values your input and energy

    • Ready to shift your career into high gear? Come join us and help drive a great customer experience every day!

    Requirements : Job Requirements :

  • Prior experience as a Service Advisor or in a customer-facing automotive role (preferred)
  • Strong knowledge of automotive systems and maintenance services
  • Ability to explain technical information in a way customers understand
  • Bilingual (English and Spanish preferred) – ability to communicate with a diverse customer base
  • Comfort using scheduling and service software (we’ll train you on the specifics)
  • Valid driver’s license and clean driving record
  • High school diploma or equivalent (post-secondary education a plus)
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