Virtual Assistant
We are seeking a detail-oriented Virtual Assistant to support our marketing team remotely. This role will be client-facing, requiring exceptional communication skills and experience working with U.S.-based clients.
Key Responsibilities:
- Communicate regularly with clients primarily over email and Skype to understand their needs, provide status updates, and ensure excellent customer service.
- Train other virtual assistants in marketing as needed.
- Manage social media accounts across major platforms like Facebook, Twitter, LinkedIn, Instagram, TikTok, etc. and review content/design on a consistent basis.
- Work with content writers and edit copy for marketing collateral like web pages, emails, blog posts, case studies, etc. for proper grammar, tone, and style.
- Review client website designs, ads, campaigns and other deliverables to ensure quality and identify areas for improvement.
- Understand basic keyword research and analytics to optimize SEO efforts like site content, links, and meta descriptions.
- Ability to track and report on key marketing metrics like leads, website traffic, social followers, ad spend ROI on a monthly basis through CRM and Google Analytics.
- Troubleshoot any client issues and work with our internal team to resolve them promptly.
Job Details:
- Type: Selected candidate will have to work full-time.
- Schedule: Flexible schedule with availability to overlap during the 9:00 AM - 5:00 PM EST business day.
- Remote: 100% online, based outside the US.
- Compensation: Depending on skill and experience.
Notice: It is essential to attempt the pre-screeners provided during the application process. Applications lacking completed pre-screeners will not be taken into consideration for this position.