AuthentiCare Administrator - Comcare

EVV Services Management

Main point of contact for all aspects of the management of EVV (electronic visit verification) services through AuthentiCare, including setting up and terminating access for users, workers, device updates, authorization management, and claim auditing and processing. This position is established to comply with Section 12006(a) of the 21st Century Cares Act, which mandates that states implement EVV for all Medicaid personal care services. This position will also assist with patient insurance eligibility validations.

Employee must be able to complete complex tasks by applying CCBHC practices, standard office policies, authorized instructions, and past precedents to achieve a desired outcome. Employee must quickly recognize emergency or sensitive situations and take appropriate action. Critical decision making and the ability to think through the consequences of a decision are essential in this position.

Management of Access Controls to the Web Portal :

• Assign and maintain user access to the various COMCARE locations within AuthentiCare
• Setup and maintain workers on the various COMCARE locations within AuthentiCare and communicate user / worker credentials to the employee / contractor
• Terminate access in AuthentiCare when staff separate from employment
• Maintain user account information to include device ID updates, reporting lost phone, etc.

Authorization and Claim Management :

Management of Patients :

Applicants have rights under Federal Employment Laws. Please find more information under the following link.