Assistant General Manager - Ocean & Acre

Assistant General Manager

Ocean & Acre is a dining destination combining the majesty and freshness of the land and sea. The menu at Ocean & Acre celebrates both local farm communities and coastal cultures with signature smoked meats, seasonal produce, shareable seafood dishes and an emphasis on the raw bar.

Benefits

As a manager, some of the benefits you can enjoy are:

• Medical, dental, vision, life, and short-term disability starting the 1st day of the month following start date
• Quarterly bonus for upper-level management
• Referral bonus for bringing your friends on board
• Development and growth opportunities
• Monthly dining spend allowance at all of our concepts ($100 - $200 depending on position)

Responsibilities

The Assistant General Manager assists in the direction and/or supervision of employees and food and beverage service activities in accordance with company guidelines regarding operating procedures, sales, profitability, and guest and employee relations. He/she is responsible for working with other managers and team members to build and increase sales over the previous year's sales and maintain profitability while ensuring employee and guest satisfaction. The Assistant General Manager must perform duties in compliance with all applicable sanitation, health, alcohol service and personal hygiene standards. He/she is responsible for the appropriate use of restaurant supplies and equipment to minimize loss, waste, and fraud. Duties include:

• Under the direction of the General Manager, ensures the restaurant is functional and meets all quality standards on a daily basis, to include, but not limited to: cleanliness, guest service, and execution of food and beverage service.
• Generate outside sales through event planning, local business outreach, special events, and concierge programs.
• Handles customer complaints and resolves issues in a diplomatic and courteous manner.
• Conducts daily inspections to ensure compliance with health, safety, food handling, and hygiene standards.
• Assists with the entry of vendor invoices and product checks
• Maintains sales records and tracks cash receipts and daily cash handling throughout the shift.
• Maintains confidentiality of all propriety company operations, programs, and material information.
• Maintains quality assurance and compliance with all regulatory requirements
• Ensures compliance with current laws and policies to provide a work environment free from any harassment and/or discriminatory behavior
• Assist with interviewing, hiring, and onboarding restaurant staff.
• Assist with the maintenance and submittal of payroll reports.
• Assists with discipline and termination of employees in accordance with company policy.
• Maintain a reputation of professionalism and adhere to company policies and procedures.
• Provides leadership for problem resolution to facilitate improved working relationships.
• Creates an atmosphere which allows for the respect, safety, and well-being of all coworkers and guests

Requirements

The Assistant General Manager must:

• Exemplify a high level of professionalism
• Have the ability to work in an environment without daily direct supervision, and take initiative and multi-task
• Have the ability to plan, assign, and direct work
• Possess strong analytical and problem-solving skills to include collecting and analyzing data, resulting in fiscally responsible decisions
• Be able to work the hours dictated by the business and schedule set in place by the General Manager; Weekend, evening, and holiday work may be necessary
• Have a high school diploma or equivalent required
• Have previous restaurant experience required
• Have management experience required
• Successfully complete Food Safety training required with 30 days of hire

Compliance Statement

The physical demands of typical of this position must be met by the employee to successfully perform the essential functions for the position. Reasonable accommodations may be available for individuals with disabilities. Southern Proper Hospitality is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires may be subject to a background check/drug screen, depending on the position. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances.