Customer Service Representative

Customer Service, But Make It Active

The

Customer Service Representative

will work directly with customers in person—answering questions, solving problems, and introducing AT&T's latest offerings. This isn’t a headset-and-script kind of role, but one where strong service and smart selling go hand in hand. It’s perfect for someone with a knack for turning conversations into conversions. So if you like helping people and staying active, join us in the field!

What a Customer Service Representative Actually Does

Speak with customers directly via residential outreach

Sell AT&T services while addressing customer needs

Provide clear, helpful information and solutions

Build trust through positive interactions

Track customer interactions accurately

Collaborate with sales and leadership teams

Maintain high service and sales standards