Manager, Business Administration

Be part of an amazing story

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Business Administration leads the essential activities and colleagues that drive Stores' business processes, enabling Macy's Stores to run successfully. The role focuses on multiple functions, such as interviewing, hiring, staffing, and scheduling to ensure the store runs efficiently. Additionally, this position handles store operations and administrative functions, including budgets and cash office functions.

What You Will Do

• Collaborate with the Store Manager and other Store Leaders to drive overall Store Scorecard results by focusing on hiring and retention strategy, operations, and the shopping environment.

Maintain profit through effective staffing, weekend compliance, and controllable expenses

Establish work strategies, manage colleague performance and behavior, and address and resolve complaints

Ensure a rapid learning curve, increase engagement of new hires, and reduce turnover rates

Ensure high levels of adoption, track user experience needs, and align with the Central Team on regular updates to prioritize enhancements

Develop action plans to drive overall store profitability

Maintain and balance staffing to meet targets

Resolve store environment issues and safety concerns in partnership with the Facilities team

Skills You Will Need

Leadership and Management

Strong leadership skills to manage essential activities and colleagues, including hiring, training, and performance management

Operational Management

Proficiency in managing operational activities, P&L oversight, and developing action plans to drive profitability

Recruitment and Retention

Experience in leading the hiring process, onboarding, and retention strategies to reduce turnover and enhance engagement

Training and Development

Expertise in leading training initiatives, ensuring high adoption rates, and aligning with the Central Team on updates

Collaboration and Communication

Strong collaboration skills and excellent communication, writing, and presentation abilities

Customer and Team Focus

Energetic team member with strong customer service skills and the ability to maintain a clean and safe store environment

Who You Are

3-5 years of management experience in a retail store

Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include :

Access the full menu of benefits offerings here

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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This position may be eligible for performance-based incentives / bonuses. Benefits include 401k, medical / vision / dental / life / disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.