Sr Manager, Implementation

ADP is hiring a Sr. Manager, Implementation.

Are you excited about leading and developing a team?

Are you passionate about collaborating with internal and external stakeholders to ensure the best experience for our clients?

Do you enjoy working in a fast-paced environment?

Well, this may be the role for you.

Ready to make your mark?

ADP is hiring a Sr. Manager, Implementation. In this position, you'll leverage your project management and leadership expertise to assist the Team Director in establishing the direction of daily activities, ensuring efficient operations, and creating an overall productive and enjoyable working environment for employees.

WHAT YOU'LL DO : Responsibilities

What you can expect on a typical day :

Lead daily activities of the team to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals

Enhanced understanding and implementation of Business Units strategic goals. Oversee the use of standard process workflows by team

Function as a consultant and business partner to other groups within ADP

Train and mentor team members and identify development needs across the team, working Director to coordinate additional training as needed

Track various productivity and performance standards to ensure that established levels are achieved, especially during critical activity periods

Serve as an acting backup to the Director, providing leadership, guidance and direction to team members in the absence of the director

Manage escalated issues and provide direction.

Collaborate with peers to establish best practices

Analyze team statistics and prepare reports for the Director

Evaluate associates on performance and complete annual performance appraisals.

Work in collaboration with associate to establish Individual Development Plans.

Develop and administer corrective action and performance improvement plans.

Hire / Fire authority in conjunction with Human Resources.

May have budgetary responsibility.

May have oversight of Workforce Management to include scheduling, and succession planning.

Participate in task forces, strategic initiatives, stretch assignments and collaboration opportunities with other business units

TO SUCCEED IN THIS ROLE : Required Qualifications

At least 5 years of related work experience

At least 3 years of direct people leadership experience

A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experiences could include :

Experience noted above, OR

Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success

BONUS POINTS FOR THESE : Preferred Qualifications

Workforce Now experience

Ability to communicate effectively to all levels of internal and external contacts verbally and in writing

Excellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions

Ability to work and thrive in a team environment, focused on achieving results

Ability to maintain cooperative working relationships with all levels of management

Ability to assess team members' performance and provide motivational support

Ability to work both independently and as part of a team

Strong client relationship building skills

Ability to recognize basic procedural issues as they arise and escalate to the appropriate level

Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations

Proficient in the latest web technologies and working knowledge of various operating systems

Proficient using Microsoft Office

CPP or FPC certification

Proficiency and in-depth knowledge of all pertinent ADP HR, Payroll and Benefits policies and procedures

Prior leadership training

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A little about ADP : We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https : / / www.adp.com / about-adp / awards-and-recognition.aspx) .

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP : ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including : race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP : ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https : / / jobs.adp.com / life-at-adp / to learn more about ADP's culture and our full set of values.