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Senior Business Process Improvement Analyst
Senior Business Process Improvement AnalystMedtronic Plc • North Billerica, MA, US
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Senior Business Process Improvement Analyst

Senior Business Process Improvement Analyst

Medtronic Plc • North Billerica, MA, US
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  • [job_card.full_time]
[job_card.job_description]

Senior Business Process Improvement Analyst

Medtronic is seeking a Senior Business Process Improvement Analyst to join our Billerica, MA team. This onsite role is an exciting opportunity for someone with strong problem-solving skills and a passion for driving continuous improvement within a manufacturing environment. As a Senior Business Process Improvement Analyst, you will lead and support initiatives aimed at enhancing operational performance, improving manufacturing processes, and driving efficiency in our production lines. You will work cross-functionally with teams across engineering, operations, and quality to implement Lean Six Sigma principles and ensure alignment with Medtronic's global standards. This is a key role in supporting Medtronic's commitment to delivering the highest quality products while improving patient outcomes and operational efficiency. This position does not offer relocation assistance.

Key Responsibilities :

  • Drive Continuous Improvement : Lead and support operational excellence initiatives to streamline manufacturing processes, reduce waste, improve cycle times, and enhance overall efficiency.
  • Lean Six Sigma Implementation : Utilize Lean, Six Sigma, and other process improvement methodologies to solve complex operational issues, reduce variation, and improve performance.
  • Process Optimization : Collaborate with engineering and production teams to identify opportunities for process improvements and implement best practices.
  • Project Management : Manage and execute multiple continuous improvement projects, ensuring timely delivery and alignment with broader organizational goals.
  • Data Analysis : Analyze production data, identify trends, and develop action plans to resolve inefficiencies, using tools such as root cause analysis, value stream mapping, and control charts.
  • Training & Mentorship : Provide training and mentorship to junior engineers, operators, and cross-functional teams on Lean methodologies, problem-solving techniques, and best practices.
  • Collaboration & Communication : Work closely with cross-functional teams, including manufacturing, quality, and regulatory, to ensure initiatives meet compliance, safety, and quality standards.
  • Support Compliance & Regulatory Requirements : Ensure that all initiatives are executed in compliance with industry regulations (e.g., ISO 13485, FDA regulations) and Medtronic's internal policies.

Required Qualifications :

  • Bachelor's degree with a minimum of 4 years of relevant experience
  • OR
  • An advanced degree with a minimum of 2 years of relevant experience
  • Nice to Have :

  • 5+ years of experience in a manufacturing or operations excellence role within a regulated environment (medical device industry is a plus).
  • Lean Six Sigma Green Belt / Black Belt certification (preferred).
  • Demonstrated ability to lead continuous improvement initiatives and drive results in a high-volume manufacturing environment.
  • Strong understanding of Lean and Six Sigma methodologies , including data analysis, process mapping, and root cause analysis techniques.
  • Project management experience , with a proven track record of managing and executing improvement projects on time and within scope.
  • Strong interpersonal and communication skills, with the ability to collaborate across departments and engage employees at all levels.
  • Excellent problem-solving skills with the ability to identify root causes and develop sustainable solutions.
  • Experience in the medical device industry or another highly regulated environment.
  • Advanced certifications in Lean Six Sigma (e.g., Black Belt, Master Black Belt).
  • Knowledge of statistical process control (SPC) and data analytics tools (e.g., Minitab).
  • Familiarity with manufacturing systems such as SAP, MES, or similar.
  • Physical Job Requirements

    The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles : While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

    Benefits & Compensation

    Medtronic offers a competitive salary and flexible benefits package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

    Salary ranges for U.S (excl. PR) locations (USD) : $86,400.00 - $129,600.00 This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification / education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

    The following benefits and additional compensation are available to those regular employees who work 20+ hours per week : Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance / reimbursement, and Simple Steps (global well-being program).

    The following benefits and additional compensation are available to all regular employees : Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below :

    Medtronic benefits and compensation plans

    We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission to alleviate pain, restore health, and extend life unites a global team of 95,000+ passionate people. We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

    Learn more about our business, mission, and our commitment to diversity here.

    It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

    If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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