Enterprise Risk Specialist

Department: Risk Management
Level: Individual Contributor

At Community Choice Credit Union, we believe managing risk is about more than compliance—it’s about protecting our members, supporting our teams, and strengthening our future. As an Enterprise Risk Specialist, you’ll play a critical role in safeguarding the credit union’s operations by overseeing vendor risk, contract management, and business continuity planning. You’ll collaborate closely with leaders across the organization and help ensure we remain resilient, compliant, and prepared for what’s ahead.

If you enjoy building structure, strengthening controls, and partnering across departments to solve complex problems, this role offers meaningful impact and growth.

The Enterprise Risk Specialist supports the credit union’s enterprise-wide risk management program by identifying, monitoring, and mitigating risks across all business units. This role has primary responsibility for Vendor Management, Contract Management, and the Business Continuity Plan (BCP).

Working closely with the Risk Manager, internal stakeholders, and external partners, this position helps maintain strong operational controls, supports regulatory compliance efforts, and drives continuous improvement. This role is an individual contributor that partners regularly with leaders, team members, and vendors across the organization.

• Oversee the full vendor lifecycle, including due diligence, onboarding, risk assessments, performance monitoring, and ongoing reviews

• Maintain a centralized vendor management system ensuring accurate, current, and compliant documentation

• Serve as Chair of the Vendor Oversight Committee, leading monthly meetings and presenting vendor risk assessments

• Evaluate vendor risk levels and ensure appropriate controls, monitoring, and reporting are in place

• Partner with business units to ensure vendors meet contractual and service-level expectations

• Manage contracts throughout their lifecycle, including renewals, amendments, and terminations

• Maintain a centralized contract repository and ensure timely stakeholder reviews

• Track expiration dates, renewal timelines, and key deliverables to support proactive planning

• Communicate upcoming renewals to stakeholders to support negotiation and decision-making

• Collaborate with internal partners and legal counsel to identify and mitigate contract-related risks

• Review contracts not requiring legal opinion for accuracy, compliance, and alignment with organizational standards

• Serve as the primary point of contact for contract inquiries and document retrieval

• Conduct risk and business impact assessments to identify critical functions and recovery priorities

• Facilitate annual BCP exercises with business units to ensure preparedness and regulatory compliance

• Track, document, and report BCP testing results and improvement initiatives to senior leadership

• Coordinate response efforts during business interruptions and support recovery activities

• Assist with preparing the annual Business Continuity report for the Board of Directors

• Maintain and update the Business Continuity Plan annually

• Support audits, regulatory exams, and internal compliance reviews

• Participate in cross-functional projects as a risk and compliance subject matter expert

• Assist leadership with mediation and resolution of disputes and complaints

• Ensure compliance with applicable State and Federal regulations, including BSA/AML and OFAC

• Maintain strict confidentiality of all credit union information

• 3–5 years of related experience within a financial institution or regulated environment

• Experience with vendor management, contract processes, and business continuity planning

• Strong understanding of regulatory requirements and risk management frameworks

• Excellent organizational, analytical, and communication skills

• Ability to manage multiple priorities and collaborate effectively across departments

• Strong attention to detail with the ability to draft, review, and revise documents and agreements

• Ability to work effectively with team members at all levels of the organization

• Sound judgment and problem-solving skills

• Comfort navigating complex policies, procedures, and regulatory requirements

• Strong written and verbal communication skills

• Ability to remain organized, focused, and effective in a fast-paced environment

• Meaningful work that protects members and strengthens the organization

• Collaborative, values-driven culture

• Opportunity to influence enterprise-wide risk practices

• Competitive compensation and benefits

• Commitment to professional growth and development