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Customer Relations Specialist
Customer Relations SpecialistSpirit AeroSystems • Wichita, KS, United States
Customer Relations Specialist

Customer Relations Specialist

Spirit AeroSystems • Wichita, KS, United States
[job_card.1_day_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Overview

This role is at Spirit AeroSystems, Inc. a wholly owned subsidiary of The Boeing Company , supporting Spirit's Commercial Business Units ("Spirit Commercial"). Spirit Commercial designs and builds commercial aerostructures , including for Boeing Commercial Airplanes, one of Boeing's three business units and the premier manufacturer of commercial jetliners for decades . Spirit Commercial 's core products include fuselages, pylons, nacelles and wing components, with a focus on innovative composite and aluminum manufacturing solutions.

Responsibilities

Location - Wichita, KS

Key Accountabilities :

  • Represents Company to internal and external customers by providing a world class customer service experience
  • Includes but not limited to managing orders from placement, returns, credits, and any other issues for the life of the order
  • Works with all level of leadership and cross functional team to secure product needs for customers
  • Authority to access production systems for managing customer sales orders & suppliers through inventory systems
  • Responsibilities require internal coordination of contract administration, purchasing, engineering, quality assurance, traffic, and warehousing
  • Must be able to multitask under pressure
  • Can handle different priorities through effective escalation
  • Willingness to go above and beyond for the customer
  • Must be a team player and willingness to put the customer first
  • Areas are limited to commercial and military

Qualifications

Requirements :

  • Bachelor's Degree with 6+ years of related experience
  • Quoting experience
  • SAP experience
  • Experience with manufacturing or processing
  • Experience with Microsoft Office Suite of products (Word, Excel, PowerPoint)
  • Preferred Experience :

  • Experience with supply chain and / or logistics
  • Previous customer service experience in aircraft or other manufacturing
  • Pay is based upon candidate experience and qualifications, as well as market and business considerations.

    Summary Pay Range : $61,800 - $94,750

    Kansas Tax Credit : Join Spirit AeroSystems' Kansas team and you may be eligible for a $5,000 state of Kansas Aviation tax credit for up to five years. Click here for more information on the tax credit.

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    Customer Specialist • Wichita, KS, United States

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