A company is looking for an Account Coordinator, Collections, Bilingual (English / Spanish).
Key Responsibilities
Engage with customers over the phone regarding past due payments
Utilize multiple software systems to manage customer accounts and document interactions
Negotiate repayment solutions while maintaining adherence to company policies and regulatory requirements
Required Qualifications
1+ year of professional experience in a customer-focused role
Demonstrated negotiation and influence skills
Bilingual fluency in English and Spanish
Tech-savvy with the ability to learn new software quickly
Growth mindset, open to feedback and continuous improvement
Bilingual Coordinator • Fort Myers, Florida, United States