Client Development Manager - Public Sector

Job Description

“Explore with us” in Southern California as Terracon’s next Client Development Manager!

For this opportunity, our new employee-owner will support developing new opportunities on vertical and horizontal projects specific to public sector clients for our environmental, facilities, geotechnical, and materials testing service lines. This opportunity is for an experienced Architecture / Engineering / Construction (A / E / C) industry Client Developmentprofessional who will be responsible for fostering current key relationships and developing new ones, along with identifying business opportunities critical for Terracon’s growth and success in the region.

General Responsibilities :

Actively pursue new business opportunities and continue to solidify Terracon’s many long-term client and partner relationships within the public sector (government, transportation & infrastructure, education, etc.). Determine appropriate professional organizations to network with potential and existing clients and develop intelligence regarding the firm’s competition. Utilize existing contact base to develop leads and provide new project opportunities. Collaborate with the marketing team to guide messaging for marketing materials including qualification packages, proposals, and other client submittals and communications. Other responsibilities include leading, inspiring, and mentoring our team of operations professionals to engage in the client development process.

Essential Roles and Responsibilities :

• Provides client development leadership within multiple offices across the region. This includes managing key client relationships, tracking and reporting of client development activities, facilitating strategy meetings, motivating and training in the art of client development and major project pursuits, and professional organization membership and networking.
• Collaborates with regional management to develop client development plans, budgets, and performance goals.
• Develops key competencies in the companies’ business intelligence tools, to assist managers and others in strategic decision making (markets, sectors, go / no-go, etc.) and making the best use of their time and efforts.
• Has the experience and know-how to facilitate strategy meetings for both client and major project pursuits.
• Oversees the process of managing and reporting client development results. This includes client and project pursuits, RFPs, proposals, key wins and losses, industry activities, conferences, and other general client development responsibilities.
• Regularly engages department, office, and regional management to keep them informed of activities and results, and regularly meets with supervisor to discuss progress on initiatives and plans as well as other items including career advancement.
• Works with corporate personnel including national accounts, sectors and marketing to assist in overall company goals related to revenue growth.
• Attend conferences, professional organizations, and government and technical meetings / events as a representative of Terracon and coordinate / participate in these meetings and events on a regular basis.
• Develop understanding and be aware of project-related risk. Be familiar with what could go wrong on a project and how to protect the Company. Be familiar with company risk policies.
• Leads Public RFP submittals including on-calls and coordinate with the marketing team to deliver high quality proposals.
• Mine existing on-calls contracts by identifying key personnel in public agencies, understanding procurement processes, introducing our team to the agencies, and supporting our team to win new projects.
• Lead safety efforts for team and ensure team follows safety rules and guidelines. Responsible for creating and modeling a safe work environment; demonstrates safety practices.
• Continuous quality monitoring and improvement on projects and promote the importance of client experience. Engage technical professionals in projects at their onset, offer support as needed throughout the life of the project, and advance additional opportunities as the project unfolds.
• Use network to assist department, office, and regional managers with recruiting efforts to attain best in class staff.

Requirements :

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The expected salary range for this position is listed below. The base range may be adjusted based on the specific location of the applicant. Final agreed upon compensation is based upon individual qualifications and experience.

Minimum $129800 - Maximum $201200