Bilingual Telephone Interviewer - French

Job Description

Job Description

On behalf of our client, Noor Staffing Group is currently seeking Bilingual French Remote Interviewers to work from home as Telephone Interviewers. Bilingual Interviewers will call health plans to ask questions over the telephone about benefits and coverage as part of a budget-based quality control evaluation. The pay for this position is $15.00 per hour.

Bilingual Interviewers will be asked to work between 5 to 6.5 hours per day, 25 – 30 hours per week. Interviewers must work the same daily schedule Monday – Friday.

The position for staff will start in January 2026 and is expected to end on May 29, 2026. There is a required paid training that will begin the week of January 20, 2026. Training will be a combination of at-home study and webinar.

As a Bilingual Telephone Interviewer, you will :

• Complete and pass all training activities in a timely manner
• Contact health plan call centers across the country to help Centers for Medicare and Medicaid Services (CMS) evaluate healthcare compliance
• Be on the phone the full shift and be comfortable making a high volume of calls with specific time constraints
• Read the questions clearly and verbatim to the participant
• Accurately record outcomes and issues
• Receive and apply feedback on interviewing skills and project protocols.

Position Qualifications :

Working from home requirements :

Hours & Training :

Benefits :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job :

All candidates must be available for the duration of the project. Continued employment eligibility is contingent upon successful completion of mandatory training, verified reference checks, a DMV background check, and criminal background check including Megan’s Law.

Equal Employment Opportunity Policy

The Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation based on an individual's race (including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender (including gender identity and gender expression), age (40 years and over), sexual orientation, veteran and / or military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or state law such as the California Family Rights Act), domestic violence victim status, political affiliation, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.