Technical Program Manager

Job Description

JOB SUMMARY :

We are seeking a highly skilled Technical Program Manager to join the Store Technology team. The Technical Manager will be responsible for leading and managing complex technical projects from initiation to completion, ensuring they are delivered on time, within scope, and within budget. The ideal candidate will have a strong technical background, excellent project management skills, and the ability to collaborate effectively with cross-functional teams to achieve project objectives.

KEY DUTIES AND RESPONSIBILITES :

• Ensures that program scope and business objectives are clearly documented and agreed to for complex, cross-functional projects.
• Work with technical teams and technical team leadership to align timelines and ensure tech teams’ deliverables are met.
• Identify and organize appropriate cross-functional teams to achieve project goals. Collaborate with cross-functional teams to develop detailed project plans. Identifying the proper work streams owners and cross-work stream dependencies. Coach teams to ensure the project team works together efficiently and effectively.
• Work collaboratively with business owners to define the initial budget and resources required. Manage and analyze on-going financials to ensure the project is tracking to budget.
• Understand the details of the project plan to effectively manage the dependencies and adjust plans as necessary. Drive accountability and project progress according to the aligned project plan.
• Identify and document project risks and issues, escalating when appropriate and developing mitigation strategies to minimize project impacts.
• Through regular cadence of reporting, ensure visibility and transparency on project progress milestones, financial governance, issues, and risks.
• Focus on driving results, finding cost savings opportunities and efficiencies in the project life cycle while leveraging project management best practices.
• The ability to effectively facilitate meetings of varying size and purpose.
• In addition to the skills above, the Project Manager needs to be proficient and demonstrate the following leadership competencies :

o Ability to effectively build relationships to influence stakeholders and teams through indirect leadership, working across organizational lines and varying levels of the organization, including VP / SVP level.

o Demonstrated ability to communicate key project points and adjust communications as needed based on audience, making the complex simple to understand.

o Develop an understanding of company vision, strategy, and key initiatives. Achieve detailed understanding of the functional area of the project and related processes to be able to challenge assumptions and thinking and provide thought leadership.

o Ability to solve problems by assessing the situation, leveraging data where applicable, identifying root causes and developing potential solutions.

o Ability to operate in environments with ambiguity and ability to create clarity.

o High level of agility and adaptability; ability to quickly learn details of new business functions and operate in various project methodologies.

o Identify dependencies and impacts of project changes across other key initiatives.

o Contribute to continuous improvement of Store Technology team processes and maturity.

o Manage collaboration and communication with other teams, both internal and external, to ensure teams have what they need and can work efficiently.

o Technical background, Project Management and Release and Delivery management are key for this role.

EDUCATION AND EXPERIENCE :

EDUCATION : Bachelors / 4 Yr Degree

YEARS OF RELEVANT WORK EXPERIENCE : 8+ years

SPECIFIC KNOWLEDGE AND SKILLS :