Designer

Job Description

Job Description

Summary

The Designer is a technical and strategic resource responsible for the execution of design services by following MOI’s standard design process. Designers are expected to contribute to the success of the team and clients by thinking, acting, and responding like owners. They deliver complete, accurate, and professional design packages while aligning decisions with MOI’s mission to create intelligent spaces and its vision of delivering excellence in both experience and outcome.

Designers are expected to manage a project volume target of $5M annually (dependent on benchmarks), reduce error rates through proactive planning, and build trust through confident client engagement and continuous learning.

Essential Functions

• Collaborate with project teams and attend client meetings to gather programming requirements and define project scope.
• Support the team with design tasks such as product research, typical development, space planning, finish selection, COM testing, renderings, presentation boards, product specifications, field verification, inventory / as-built, core drill designations, and installation plans.
• Deliver fully integrated design packages that include MillerKnoll and ancillary solutions tailored to client needs.
• Meet internal and external deadlines by consistently submitting Final Design Packages (FDPs), quotes, and drawings on time.
• Participate in regular training (manufacturer and in-house) and complete at least six MillerKnoll learning opportunities annually.
• Engage in continuous improvement practices, including tracking and reducing design errors with the goal of reaching a 0.25% annual error rate.
• Lead client presentations with preparation and professionalism, fostering trust and demonstrating ownership over the client experience.
• Promote psychological safety through open team dialogue, active listening, and timely communication.
• Meet the essential functions and task expectations of the Ancillary Specialist role. See Ancillary Specialist 2025.docx document.

Education & Experience

Task Expectations

Competencies

Physical Demands

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must regularly lift and / or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Working Conditions

General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. Work conditions at construction and building sites are different, practice extra caution during site visits.