Bachelor of Social Work

Job Description

Job Description

TCC Family Health was founded in 1939 by a group of physicians and community leaders who recognized the importance of access to health care for all children, particularly those who are from low-income families and who are at risk for health problems. For over 80 years, TCC Family Health has been dedicated to eliminating barriers to care, to improve health and lower health systems cost by expanding cost-effective, meaningful and innovative health care programs that work and providing comprehensive healthcare in a culturally sensitive and linguistically appropriate manner to medically underserved, low-income and high-risk populations in Long Beach and surrounding communities.

Job Summary :

The Bachelor of Social Work (BSW) is responsible for providing and coordinating behavioral health services for patients as part of an integrative model of care within the primary care setting. The BSW collaborates with and assists primary care and behavioral health staff as well as other internal and external service providers in order to effectively manage mental health and substance use conditions and support physical health outcomes. The BSW coordinates behavioral health referrals, screens patients using structured instruments, educates patients about mental health and substance use conditions and treatment options, and monitors symptoms and response to services.

Under the direct supervision of the Director of Behavioral Health, this position supports the TCC clinical care team, including LCSWs, LMFTs, AMFTs, ACSWs, Clinic Managers and Primary Care Providers and other staff. Independent judgment is required to plan, prioritize and organize diversified caseload with professionalism and discretion. The position continually requires demonstrated poise, tact and diplomacy in working with a diverse group of internal and external partners.

The BSW supports the organization's mission, vision and values by exhibiting the following behaviors : excellence and competence, collaboration and teamwork, innovation, respect, empathy, caring, commitment to our community and accountability and ownership. This position strives to be efficient, effective and collaborative and to demonstrate professionalism, accountability, while following departmental and clinic policies, procedures and protocols.

This position specifically supports the development and provision of trauma-informed care services across the lifespan.

Essential Job Functions :

• Respond to “warm hand offs” and referrals from primary care providers.
• Screen patient needs to determine the appropriate level of services, in consultation with supervision.
• Based on patient needs, provide case management services to coordinate needed mental health, physical health and substance use resources and supportive services.
• Make referrals for internal therapy for mild to moderate patients or external referrals for specialty mental health services.
• Follow-up on referrals of patients through in-person visits, phone calls and letters.
• Assist the care team with assessing patients, developing treatment plans and interventions.
• Actively engage patients in obtaining needed behavioral health and physical health services.
• Monitor patient progress with goals and provide appropriate follow-up services.
• Schedule routine appointments and manage schedules so as to address emergent issues in a timely manner.
• Provide linkage to services and coordinate communications between internal and external service providers.
• Schedule routine appointments and manage a schedule to assure the ability to address emergent issues in a timely manner.
• Obtain appropriate consultation with supervision as needed.
• Complete written documentation according to program standards and timelines in the electronic health system.
• Participate in individual and group supervision as required.
• Attend staff meetings and trainings as required.

Other Duties :

Knowledge, Skills and Abilities :

Physical Demands :

Work Conditions :

Work Hours :

Job Type : Full-time

Benefits : GENEROUS COMPANY BENEFITS – Including 100% Company-paid medical plan

100% Company-premium paid medical plan (We offer a Blue Shield plan that provides coverage at a zero payroll deduction to employees.)

401(k)