Credit Analyst I

Job description:

• Conduct credit investigations and analyze credit information pertaining to loans.
• Verify and update credit information as requested by clients in support of the mortgage underwriting process.
• Provide operational support to the production team through the course of the credit report supplement process.
• Resolve customer problems via telephone.
• Handle inbound consumer and client calls.
• Perform word processing, including general correspondence and data entry.
• Interface with customers regarding inquiries and complaints.
• Effectively research the internet for documentation to assist with verification requests.
• Analyze credit files to determine the cause of missing data and changes to credit data.

Qualifications:

• Credit experience.
• Call center experience.
• Mortgage experience preferred.
• PC literate with basic office skills.
• Basic typing skills (25 wpm).
• Effective written and verbal communication skills.
• Strong customer service skills with a thorough understanding of customer satisfaction.
• Credit reporting, loan servicing, mortgage banking, and/or call center background.

Why is This a Great Opportunity:

• Conduct credit investigations and analyze credit information pertaining to loans.
• Verify and update credit information as requested by clients in support of the mortgage underwriting process.
• Provide operational support to the production team through the course of the credit report supplement process.
• Resolve customer problems via telephone.
• Handle inbound consumer and client calls.
• Perform word processing, including general correspondence and data entry.
• Interface with customers regarding inquiries and complaints.
• Effectively research the internet for documentation to assist with verification requests.
• Analyze credit files to determine the cause of missing data and changes to credit data.

Salary Type : Hourly

Salary Min : $ 22

Salary Max : $ 22

Currency Type : USD