Access Channels Manager

Access Channels Manager

Ascension is seeking a highly skilled and detail-oriented leader to advance strategic Access Channel Enablement within the Growth Marketing & Digital Experience (GMDx) organization. This role is pivotal in shaping how patients and consumers access care by driving disciplined execution, governance, and measurable value across omnichannel access initiatives. Reporting to the Senior Director, Channel Strategy & Enablement, this role will balance execution rigor with strategic foresight - ensuring programs deliver not only on-time and on-budget, but with tangible outcomes that improve access, efficiency, and consumer experience.

This position offers a dynamic work environment where relationship building and collaboration are key to driving growth. The Access Channels manager will serve as a connector across functional teams to ensure access initiatives are prioritized, coordinated, and delivered with measurable impact in alignment with our enterprise access strategy. In this role, the ideal candidate will translate priorities into structured roadmaps with measurable milestones, support adoption of access channel maturity frameworks, and partner with leadership to track success metrics that demonstrate improvements.

The successful candidate will demonstrate experience in channel strategy with a blend of program management discipline, analytical strength, and strong communication skills. They will excel at navigating organizational complexity, building trusted relationships, and enabling collaboration across functions. With a balance of structure and adaptability, this individual will help ensure that enterprise access initiatives are delivered with rigor, alignment, and measurable value.

Key Responsibilities :

• Partner with the Senior Director to shape channel strategy, translating high-level priorities into actionable roadmaps and workstreams.
• Facilitate cross-functional collaboration to define end states and strategic options for access channels (digital, voice, referral, in-person).
• Partner with sponsors and cross-functional teams to build strong business cases, ensuring initiatives have clear objectives, resourcing, budgets, and timelines.

Program & Portfolio Support

Change Management & Communication

Continuous Improvement

Requirements

Education :

Work Experience :

Additional Preferences

Why Join Our Team

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex / gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.