Network Support

Since 1994, SPORTIME has been proud to operate the finest tennis and sports facilities in New York State.

SPORTIME has 18 facility locations including the iconic Port Washington Tennis Academy, now SPORTIME Port Washington, the largest indoor racket sports facility on Long Island.

SPORTIME currently offers 194 indoor and outdoor tennis courts and 70 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester, in the NY Capital Region and New Jersey.

SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, sports and fitness facilities and programs, including the John McEnroe Tennis Academy and SPORTIME Volleyball Club).

SPORTIME clubs serve individuals of every age and athletic ability, 365 days a year.

Job Summary Responsible for supporting IT Director in all elements related to desktop PC’s, laptops, wiring, VOIP, servers, mobile communication devices, and more.  Also provide support to end-users, including help-desk calls and on-site support.  Essential Duties and Responsibilities Desktop Support, including travel to Company’s 15 locations on Long Island, in NYC, New Jersey, Westchester and in the Capital Region.

Install, configure and maintain computer hardware, including but not limited to PC’s / workstations / laptops, phones, video and sound.

Assist with wiring.

End user support, including phone and on-site support for hardware and software issues.

Technical support, including user training and troubleshooting for PC, server, storage, hardware and software products, including all MS office products and customized software.

Support and corporate telephone infrastructure, including voicemail system and telephone devices.

Install / upgrade desktop / laptop software.

Apply fixes / patches to software.

Install / replace computer hardware.

Support backups.

Some Microsoft Windows Server support.

Qualifications Bachelor’s Degree in Computer Science or related field.

Basic knowledge of Google Suite.

Fluency with Microsoft Operating Systems and Microsoft Office products required.

Valid driver license.

Reliable transportation to travel to Company’s 15 locations.

Experience in troubleshooting desktop applications.

Strong oral and written communication skills.

Experience with Windows OS, TCP / IP, and networks.

Some understanding of Mac / Apple hardware, apps and OS.

Ability to comfortably interact with all levels of management.

Ability to support and communicate with end-users at various levels of tech proficiency.

Ability to add hours on as-needed or on-call basis.

Work Context / Activities This position requires travel and physical activity, use of arms, legs and whole body, including lifting, balancing, walking, stooping and handling of materials; both fine and gross motor skills.

This position requires a pleasant demeanor and a friendly, helpful attitude.

This position requires good interpersonal and communication skills, as it requires interacting with other employees on a daily basis.

SCHEDULE :

• Monday to Friday and some weekends.

COMPENSATION :