Donation Attendant

Job Description

The Salvation Army Mission:
The Salvation Army, an international movement, is an evangelical part of the universal Christian
church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is
to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Job Objective:
Provide excellent customer service to our donors that come to the donner door in a store. Maintaining
a clean and well organized donation area. Handling each transaction with accuracy.
Essential Functions:
This job description should not be interpreted as all inclusive. It is intended to identify the essential
functions and requirements of the position. Other job related responsibilities and tasks may be
assigned. Reasonable accommodation may be made to enable individuals with disabilities to
perform the essential job functions.
- Present professional appearance, adhering to dress code at all times.
- Maintains a friendly demeanor, greeting our donors and asking if they need any assistance.
- Maintaining a clean and well organized donation area
- Responsible for all operations and security matters while on duty.
- Receive and receipt all donated material ensuring that email address is obtained from as
many donners as possible.
- Safeguard all donated materials and assigned equipment.
- Track donations per center policy.
- Courteously advise donors of material which is not acceptable. Advise donors of heavy
materials of pick up service.
- Where and when applicable power sort donations as they come in.
- Report complaints, damage, and any injuries occurring on or near the donation area for
which The Salvation Army may become liable.
- Sort, load and unload all SA trucks per center policy.
- Supports the production processes as needed.
- Must be available for a flexible schedule.
Job Description Page 2 of 2
Minimum Qualifications:
Education: High School Diploma or currently pursuing.
Skills/Abilities:
Ability
to speak, write and understand English in a manner sufficient for effective
communication with leadership and field personnel.
Basic
computer skills including but not limited to the use of payroll program and the ability
to learn other programs or systems that are adopted by the TSA ARC.
Ability
to apply common sense understanding to carry out instructions furnished in written,
oral, or diagram form. Ability to deal with problems involving several concrete variables in
standardized situations.
Ability
to use basic math skills.
Must
be able to pass a pre-employment drug test and back ground test.
Physical Requirements:
The physical requirements described here are representative of those that must be met by an
employee to successfully perform the duties of this job. Reasonable accommodation may be made to
enable individuals to perform the essential functions of this job.
While performing the duties of this position, the employee is regularly required to stand; use hands,
handle, or feel; and hear or talk. The employee is frequently required to walk and reach with hands
and arms. The employee is occasionally required to climb or balance; and stoop, kneel or crouch.
The employee must regularly lift and/or move up to 50 pounds, and occasionally lift and/or move up
to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and
ability to adjust focus.
Travel:
Occasional travel to other stores or for training
Working Conditions:
The work environment for this position is a store environment with a quiet to moderate noise level.
The environment may be dusty and may experience temperature fluctuations based on weather. May
stand for extended periods. The employee is routinely exposed to outdoor weather.
Full-time/Part-time position; will require weekend and evening hours.
All employees recognize that The Salvation Army is a church and agree that they will do
nothing as an employee of The Salvation Army to undermine its religious mission.