Talent.com
Bilingual Credit Counselors - Phoenix, AZ
Bilingual Credit Counselors - Phoenix, AZVensure Employer Services • Phoenix, AZ, United States
[error_messages.no_longer_accepting]
Bilingual Credit Counselors - Phoenix, AZ

Bilingual Credit Counselors - Phoenix, AZ

Vensure Employer Services • Phoenix, AZ, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

About Us

We assist consumers facing a variety of financial challenges, particularly in managing credit card debt. As a Debt Management Counselor your primary role will involve helping established clients effectively manage their debt. This includes overseeing all accounts with their creditors and providing consistent, compassionate support throughout their financial journey.

Position Summary

This position offers support to a credit counseling process that includes a complete financial review and personalized budget, along with recommended solutions to help clients resolve their debt, achieve financial freedom and start saving for the future.

Essential Duties and Responsibilities

  • As a Bilingual Credit Counselor, you will talk with English and Spanish speaking clients about their current financial situation, challenges and hardships to help them understand their available options. Credit Counselors build trust with clients by listening carefully and responding with kindness and compassion. Clients should come away from talking with you feeling relieved and hopeful they have found a solution to their financial challenges.
  • You will walk clients through a complete review of their current income, expenses and debts and use that information to create a budget using our proprietary software. The information clients provide will also determine the solutions you recommend, which may include a Debt Management Plan. Take Charge America manages these plans that allow consumers to pay off credit debt more quickly than doing it on their own. If the debt management plan is their best option, you will discuss the program benefits and encourage them to enroll in the plan.
  • We offer a comprehensive training program to help you become familiar with all aspects of personal finance and credit, as well as the education and services we offer. By the time you begin taking calls, you'll feel confident and well-prepared to help clients find solutions and change lives.

Knowledge, Skills, and Abilities

  • Ability to make or receive inbound / outbound calls in a quiet private space free from background noise and distractions allowing you to maintain a high level of quality and client satisfaction
  • You have a positive outgoing personality with a high level of professionalism
  • You are receptive to ongoing feedback and coaching
  • You must be flexible, dependable, committed, and open to change
  • You know how to engage people and listen patiently
  • You are empathetic and non-judgmental; you like to make people feel better
  • You have a desire to grow and expand your knowledge through cross-training opportunities in our housing counseling department
  • You enjoy contributing to a supportive team environment

    • Physical Demands

  • Must be able to sit, stand, walk or a combination of the three for up to 10 hours a day
  • Position requires the ability to speak and hear 100% of the time
  • Must be able to lift up to 10 pounds

    • Education & Experience

  • 1-2 years in a phone-based / customer service role
  • Experience in the financial service industry, sales, or collections
  • You have a High School Diploma or GED - some college is great, too!
  • You are fluent in both English and Spanish - majority of calls will be English
  • Required to obtain NFCC and FCRA certification during training
  • Required to obtain HUD Housing Counselor certification within 6 months of hire
    • [job_alerts.create_a_job]

    Bilingual Phoenix Az • Phoenix, AZ, United States

    [internal_linking.related_jobs]
    Remote Paid Study Participants (Hiring Immediately)

    Remote Paid Study Participants (Hiring Immediately)

    Maxion Research • Maricopa, Arizona, US
    [filters.remote]
    [job_card.part_time]
    Join Our Part-Time Research Studies Today!.Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies includi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    VP, Commercial Card Relationship Manager

    VP, Commercial Card Relationship Manager

    Enterprise Bank and Trust • Paradise Valley, AZ, US
    [job_card.full_time]
    Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community.From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Travel Speech Language Pathologist (SLP) in Maricopa, AZ

    Travel Speech Language Pathologist (SLP) in Maricopa, AZ

    AlliedTravelCareers • Maricopa, AZ, US
    [job_card.full_time]
    AlliedTravelCareers is working with Aequor to find a qualified Speech Language Pathologist (SLP) in Maricopa, Arizona, 85138!. Aequor is now hiring a full-time Speech-language Pathologist (SLP) for ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Speech Language Pathologist (SLP) in Maricopa, AZ

    Travel Speech Language Pathologist (SLP) in Maricopa, AZ

    Aequor Inc • Maricopa, AZ, United States
    [job_card.full_time]
    Aequor is now hiring a full-time Speech-language Pathologist (SLP) for the 2024-2025 school year! Job Description : ? Prevention ? SLPs are integrally involved in the efforts of schools to prevent a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Customer Service Representative – Product Testing

    Remote Customer Service Representative – Product Testing

    GLOCPA • Paradise Valley, Arizona
    [filters.remote]
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Licensed Associate Clinician - 51st Ave Health Center

    Licensed Associate Clinician - 51st Ave Health Center

    Terros • Phoenix, AZ, United States
    [job_card.full_time]
    Avenue 1st Floor - Phoenix, AZ.Terros Health is pleased to share an exciting and challenging opportunity for a.Terros Health is a healthcare organization of caring people, guided by our core values...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cath Lab Tech in Paradise Valley, AZ - $10644 / month

    Travel Cath Lab Tech in Paradise Valley, AZ - $10644 / month

    VETTED • Paradise Valley, AZ, United States
    [job_card.temporary]
    Job Opportunity : Cath Lab Tech.Facility : Coast Medical Service.Provides specialized healthcare services in a clinical setting. Works collaboratively with healthcare team members.Maintains profession...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Radiology Technologist - $2,642 per week

    Travel Radiology Technologist - $2,642 per week

    IDR Healthcare • Maricopa, AZ, United States
    [job_card.full_time]
    IDR Healthcare is seeking a travel Radiology Technologist for a travel job in Maricopa, Arizona.Job Description & Requirements. IDR Healthcare is an awarding winning staffing firm that believes it i...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Licensed Therapists & Counselors - Up to $7,000 Sign on Bonus

    Licensed Therapists & Counselors - Up to $7,000 Sign on Bonus

    NaphCare • Phoenix, AZ, United States
    [job_card.full_time] +1
    Licensed Therapists & Counselors - Up to $7,000 Sign on Bonus.Licensed Therapists & Counselors (FT, PT or PRN).Arizona Department of Corrections. NaphCare offers supervision for Dependently Licensed...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Behavioral Health Tech $17.50-$20 Hourly

    Behavioral Health Tech $17.50-$20 Hourly

    Human Care Services • Maricopa, AZ, US
    [job_card.full_time]
    BHTs play a critical role in delivering direct client / team support, meeting facilitation, compliance adherance and helping clients build the skills necessary for recovery and stability.Provide dire...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Retention Representative

    Customer Retention Representative

    EchoStar • MARICOPA, Arizona, United States
    [job_card.full_time]
    Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decis...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Remote Customer Care Associate

    Remote Customer Care Associate

    TurboTax • Maricopa, Arizona
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Telemedicine Physician

    Telemedicine Physician

    QuickMD • Paradise Valley, AZ, US
    [job_card.full_time]
    QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Bilingual Traditional Chinese Finance Expert - AI Trainer ($55-$70 per hour)

    Remote Bilingual Traditional Chinese Finance Expert - AI Trainer ($55-$70 per hour)

    Mercor • Maricopa, Arizona, US
    [filters.remote]
    [job_card.full_time]
    Mercor is seeking • •native Mandarin speakers • • who can read / write • •Traditional Chinese • • and are also • •finance professionals • • based in Taiwan. This role combines your • •financial analysis and inv...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Credit Counselors - Phoenix, AZ

    Credit Counselors - Phoenix, AZ

    Vensure Employer Services • Phoenix, AZ, United States
    [job_card.full_time]
    We assist consumers facing a variety of financial challenges, particularly in managing credit card debt.As a Debt Management Counselor your primary role will involve helping established clients eff...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Sales & Trading Associate - AI Trainer ($50-$60 / hour)

    Remote Sales & Trading Associate - AI Trainer ($50-$60 / hour)

    Data Annotation • Maricopa, Arizona
    [filters.remote]
    [job_card.full_time] +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Branch Relationship Banker (Personal Banker) - Carefree (AZ)

    Branch Relationship Banker (Personal Banker) - Carefree (AZ)

    BankTalent HQ • Carefree, AZ, United States
    [job_card.full_time]
    At National Bank of Arizona, we're a community of professionals with relationships at our core.We strive to promote an engaging environment with accessible leadership and on-going employee developm...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel School Psychologist in Maricopa, Arizona - $2,060 / week (Must Have 2 Years of Experience)

    Travel School Psychologist in Maricopa, Arizona - $2,060 / week (Must Have 2 Years of Experience)

    Vetted • Maricopa, AZ, United States
    [job_card.full_time]
    Vetted is seeking a School Psychologist for a travel job in Maricopa, Arizona.Must have 2 years of experience.The assignment is 27 weeks long with 8 hour shifts. This contract pays approximately $8,...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]