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General Service Technician
General Service TechnicianThe Auto Club Group • Raleigh, North Carolina, United States
General Service Technician

General Service Technician

The Auto Club Group • Raleigh, North Carolina, United States
[job_card.30_days_ago]
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  • [job_card.full_time]
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It's a great time to join AAA The Auto Club Group!

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type : Full time

Exempt / Non Exempt :

Hourly

Job Description :

Why Choose a Career with the AAA The Auto Club Group (ACG) / AAA Car Care :

At AAA Car Care, we are your preferred automotive experts providing customers with friendly, knowledgeable advice and technicalexpertise. With 34 stores and counting, we are the largestchainsof AAA club-owned repair facilities in the USA. In our clean and convenientlylocatedfacilities, we offer a full range of automotive repair and maintenance services to AAA members and non-members. Every AAA Car Care facility is staffed with ASE-certified technicians who ensure that every car is treated with the utmost care.

Now you know about us, but who are you? You arelikelysomeonewho is mechanically inclined, enjoys working onautomobilesandprovidingexcellent customer service.Learning and growing professionally is something that is important to you and at AAA Car Care, you will find that and more.

We are members serving members. We are committed. We aspire to create a workplace that helps others,membersand team members alike. This is What Makes Us . . . Us.Come join our team!

A day-in-the-life of aGeneral Service Technician :

General Service Technicianscompleteroutine scheduled maintenance service on automobiles and trucks, as directed by aManageror Service Advisor.They spend their day performing basic automotive repair,adjustmentsand maintenance procedures,including, but not limited to;oil changes, tire replacement&repairsand general vehicle maintenance.

In this role,General Service Techswillalsohave the opportunity to :

Drive vehicles into service bays, prepare them for and completedigitalvehicle inspection

Test drive vehicles and preparevehicle for delivery to customer,after necessary repairs and maintenanceare complete

Keep the shop clean and organized to ensure a positive member / customer experience

Learn from Technician A, B and C colleagues to further advance your career

How we reward our employees :

You know compensation goes way beyond take-home pay. AAA offers best in class benefitsincluding, but not limited to following :

Pay rates starting at $16.00hourly(rate based on experience + annual bonus eligibility)

In addition to base hourly pay, General Service Technicians are eligible for :

Annual Incentive Opportunity

Certification Bonus Opportunity

Excellent medical, dental, visionand prescription

Free AAA membership

Free uniformsand shoes

Up to 3 weeks of vacationinyour first year

11 paid holidays

We offer profit sharing, and 401k with matching contributions.

Automatic 4% 401K employer contribution

Additional401K match of 50% up to 6% contribution

(6% personal contribution @ 50% match = 3% company contribution + 4% automatic company contribution = 7% of your annual income)

We are committed to work-life balance

Closed Sundays

Shorter workdays than competitors(we close at 6pm)

Monday - Friday, hours are 7 : 30am-6pm

Saturday, hours are 8am to 4pm

Closed major holidays

We are looking for candidates who :

Required Qualifications :

Have aHigh School diploma,GEDor Technicalschool certification

Possess valid driver's license

Have mechanical aptitude

Are knowledgeable aboutautomotive and / or truck systems, tools and technical resources andare abletoindependently perform a variety of basic repairs and maintenance of automobile and truck vehicles

Understand and consistentlydemonstratethe proper use of equipment and tools used in such repair and maintenance and the need tomaintaina clean,safeand organized work area.

Are abletoconsistently provide exceptional customer service and improve customer service scores

Preferred Qualifications :

G1-Auto Maintenance & Light Repair

State inspection certificate,where applicable

AC 609 Certification

Work Environment

May experience loud noises and odors intermittently in the shop environment.

This position involves standing, walking and normal physical mobility, including reaching, grabbing,liftingand carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight)

Must have own tools appropriate for their skill level for use in the center.

Must be able to work in the heat, as some locations do not have air conditioning. Fans are present in all facilities.

Must be able to maintain working on your feet in a concrete facility for the entire work shift.

Interested in learning more? Apply Today!

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note :

ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

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