CyRide Part-time Office Worker

CyRide Part-time Office Worker

Centrally located in the heart of Iowa, Ames is a vibrant, progressive community with more than 66,000 residents providing an excellent quality of life. Home to Iowa State University, Ames offers year-round recreation opportunities, diverse cultural offerings, a stable economy, safe neighborhoods, and a high-achieving school district. The City of Ames has an exciting opportunity for a Part-time Office Worker to provide support to CyRide! Under general supervision, performs a wide variety of office clerical tasks, including typing, filing, and answering the telephone. Meet the public, provide scheduling information and respond to inquiries or requests; greet and screen visitors and give directions as required. Sell bus passes and tickets; receive money and issue receipts. Assist with lost and found. Enter data into computer programs and perform related work as required.

We are looking to fill this position with candidates who can work one of the following shifts per week, Monday through Friday (less than 20 hours per week), on an ongoing basis.

• 7 : 30 AM 10 : 00 AM
• 10 : 00 AM - 12 : 00PM
• 8 : 30 AM 12 : 00 PM

In order to be considered for this position, all applicants must submit their online application by the deadline listed on this posting. Your application must include complete responses to supplemental questions. Please keep in mind that submission of a resume in lieu of work history on your application or only answering the supplemental questions is not sufficient. Applications submitted for this position by the application deadline may be considered for other openings in this classification for up to 6 months. This position is an ongoing, part-time, less than 20 hours per week position that is not benefit or paid leave eligible. This posting is open until filled. First review of applications will take place November 17, 2025.

Examples of essential job functions include performing a wide variety of office clerical tasks, including typing, filing and answering the telephone. Meet the public, provide scheduling information and respond to inquiries or requests; greet and screen visitors and give directions as required. Sell bus passes and tickets; receive money and issue receipts. Assist with lost and found. Enter data into computer programs and perform related work as required.

Each employee is expected to continually strive to bring shared values to life through our Excellence Through People organizational culture. ETP values include : committing to continuous improvement; inspiring creativity and innovation; being customer driven; making data-driven decisions; championing employee involvement; striving for excellence; having fiscal stewardship; acting with honesty and integrity; exhibiting leadership; choosing a positive attitude; respect and dignity for one another; promoting safety and wellness; and cultivating teamwork. For leaders, this includes creating a work culture that brings these values to life. For all employees, this includes maintaining a Total City Perspective. The purpose of ETP is to deliver exceptional services to the public at the best price, and for employees to experience an enjoyable and stimulating work environment.

Qualifications required education and experience : High school diploma, HiSet or GED. Preferred experience : Office clerical tasks and responsibilities, including general knowledge of a typical operation and customer service. Experience and comfortability working with computer systems including Microsoft products, phone systems, handling cash or payments, and knowledge of bus schedules. Experience working with the City of Ames and / or CyRide or another transit organization.

Knowledge of modern office practices and procedures including the utilization of automated technology to enhance office efficiency and effectiveness; considerable knowledge of departmental policies and administrative requirements as they affect clerical operations and responsibilities. Skill in written and oral communication. Skill with word processing and other office software; skill in operating a computer terminal, phone system and other standard office equipment. Ability to exercise sound, independent judgment in applying policies and procedures to routine situations; ability to establish and maintain effective working relationships with co-workers at all levels, customers and the general public. Ability to take initiative to resolve challenging issues and leverage resources as needed.

Physical and environmental characteristics : Examples of equipment used on the job : Computer terminal and hardware; a variety of word processing, spreadsheet, database, presentation, and specialized software; general office equipment such as copier, files and file cabinets, photocopy machine, and calculator; communications equipment such as telephone and fax machine. Required Physical Activities : Talking, hearing, walking, reaching, grasping, pushing, pulling, repetitive motions, stooping, kneeling, crouching, standing, sitting, and finger dexterity. Physical characteristics of work : Work requires sitting and / or using various computer equipment approximately 90% of the time, and standing and / or walking 10% of the time. Frequently requires the exertion of up to 10 pounds of force, and infrequently requires the exertion of 10 50 pounds of force to lift or otherwise move objects. Vision requirements : The minimum standard for those whose work deals with preparing and analyzing data and written information, using a computer terminal, and / or extensive reading. Environmental conditions : For most positions in this classification, the worker is not substantially exposed to adverse environmental conditions. In some positions, the worker may be subject to noise, vibration, mechanical hazards, electrical hazards, chemical hazards, or atmospheric conditions that affect the respiratory system or the skin.

Selection process : The selection process consists of an evaluation of education and experience (including responses to supplemental questions), a phone interview (depending on the number of candidates), panel interview, and completion of references and a criminal background check, which includes a sex offender registry check. All candidates will be notified by email of their application status. Preference may be given to candidates possessing qualifications above the minimum.

The City of Ames participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant's Form I-9 to confirm work authorization. All candidates who are offered a position with the City of Ames must complete Section 1 of Form I-9 along with the required proof of their right to work in the United States and proof of their identity on their first day of employment. Please be prepared to provide required documents on your first day of employment. For additional information regarding acceptable documents for this purpose, please contact Human Resources at 515-239-5199.

The City of Ames is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, age, religion, sex, sexual orientation, gender identity, genetic information, ancestry, national origin, marital status, disability, or protected veteran status and will not be discriminated against.