Senior Manager, Legal Operations - New Technology

About The Role and Team :

The Senior Manager, Legal Operations- New Technology (Tech) is responsible for managing multiple Management Operations workstreams in support of the General Counsel’s strategic commitment to Operational Excellence, Inclusion and Development.

In collaboration with the Director of Legal Operations and peers, the Senior Manager, Legal Operations – New Tech will be responsible for leading a team that explores new technology with a heavy emphasis on AI tools.

This includes identifying tools, arranging pilots, measuring potential ROI; recommending changes and coordinating testing and training.

This work includes acting as a liaison between legal and IT in support of the growth of our robust and seamless portfolio of Legal technology.

The Senior Manager, Legal Operations New Technology (Tech) will provide collaborative leadership of initiatives that arise in support of the objectives of the department, helping to ensure smooth and optimize operations within the full department.

What You Will Do :

Identify / Measure / Test / Implement Legal Tech Portfolio

Research new legal tech and partner with teams in and outside of legal to ensure alignment

Gather requirements to add tools

Create cohesive and comprehensive strategy with corresponding 1, 5 and 10 year plans

Plan necessary change management and process changes to complement the technology changes

Ensure compliance with all internal standards, policies and best practices

Regularly measure and report on legal tech value

Create and conduct communication plans to socialize changes

Collect, organize, prioritize, and project manage dozens of transformational leads and make recommendations based upon ROI data

Stay connected to and leverage enterprise technology transformation

Identify ways to improve collaboration with law firms and business

Team Leadership

Develop team members to optimize team productivity and effectiveness as well as employee experience

Pave the way for success for team members as they chart new or sensitive territory

Provide guidance on escalated issues

Oversee support teams and ensure their effectiveness

Ensure proper documentation is maintained

Partner with Enterprise IT support teams to remain compliant and to avoid conflicting changes

Lead strategic partner discussions with stakeholders at all levels within and outside legal

Conduct Other Management Operation Initiatives

Contribute or lead initiatives as they come up that relate to the objectives of the department

Ensure smooth and thorough communications are flowing within the department

Required Qualifications & Skills :

At least five (5) years’ work experience in a legal or IT position developing, implementing, and supporting legal solutions and services, with increasingly responsible supervisory / management experience.

Ideally, the candidate also has experience managing other managerial / supervisory personnel.

Deep experience with Legal technology including AI

Demonstrated experience in leading project work and managing people

Able to communicate clearly and effectively to a diverse array of audiences, including senior executives

Capable of leading projects across teams

Ability to prioritize and multitask while meeting tight deadlines.

Ability to coordinate and liaise with multiple departments using strong project management skills.

Passionate about transforming business operations using technology with complimentary process and creating a culture of continuous improvement

Knowledgeable about Legal concepts and processes

Curious about data and the ability to analyze programs effectively

Proven ability to scale programs and grow them effectively

Experience developing teams and working with individuals early in their careers

Experience developing strategic or departmental planning materials that required consensus gathering from multiple constituents.

Preferred Qualifications & Skills :

Preferred experience with Legal and / or IT functions

Education : Bachelor’s degree

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The hiring range for this position in Burbank, CA is $139,200 to $186,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and / or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and / or other benefits, dependent on the level and position offered.