Blood Collection Staff – Customer Service

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the worlds largest humanitarian network

Join usWhere your Career is a Force for Good!

Job Description :

WHAT YOU NEED TO KNOW (Job Overview) :

When you join our team you will be utilizing your healthcare and / or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities creating a welcoming and comfortable environment for volunteer donors and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.

The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nations top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position watch this short video :

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities) :

Take the time to personally connect with donors listen to their stories and help them understand how impactful their donation is.

Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.

Be detailed oriented all day every day. This ensures that the blood you collect meets goals regulatory requirements and can be safely transfused

May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.

Standard Schedule :

To best meet the needs of our donors and community staff work a variable schedule which may include early mornings late nights weekends and holidays. Overnight travel may be required in some locations.

Schedule is provided two to three weeks in advance

Pay Information :

Starting rate $22 / hour.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications) :

High school diploma or equivalent is required

Customer service experience and effective verbal communication skills are required

A current valid drivers license with a good driving record is required.

Physical requirements may include the ability to lift push or pull heavy weights up and down ramps and stairs good manual dexterity the ability to sit or stand for long periods of time and adapt to long irregular hours and frequent schedule changes are may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.

At the American Red Cross we conduct many mobile blood drives at businesses schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.

Basic computer skills are required. Must be proficient with Microsoft office applications.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications) :

Prior healthcare or phlebotomy experience (CNA MA EMT etc.)

Prior leadership experience

BENEFITS FOR YOU :

As a mission-based organization we believe our team needs great support to do great work. Our comprehensive package includes :

Medical Dental and Vision plans

Health Spending Accounts & Flexible Spending Accounts

PTO : Starting 15 days a year; based on type of job and tenure

Holidays : 11 paid holidays comprised of six core holidays and five floating holidays

401K with up to 6% company match

Paid Family Leave

Employee Assistance

Disability and Insurance : Short Long Term

Service Awards and recognition

Apply now! Joining our team will provide you with the opportunity to

make your career a force for good!

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers San Diego Fair Chance Ordinance the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps the federal agency that brings people together through service and its partners the Peace Corps AmeriCorps Alums National Peace Corps Association and the Service Year Alliance launched Employers of National Service to connect national service alumni with opportunities in the Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering Visit to learn more including our most-needed volunteer positions.

To view the EEOC Summary of Rights click here : Summary of Rights

Required Experience :

Staff IC

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full-Time

Experience : years

Vacancy : 1